Community Ambassador

3 days ago

San Diego, California, United States BH Full time
Job Summary

BH/B.HOM is seeking a highly motivated and enthusiastic Community Ambassador to join our team. As a Community Ambassador, you will serve as a liaison between current residents and the management team, establishing relationships with prospective residents and the community. Your primary focus will be on creating and maintaining a vibrant community atmosphere, increasing resident satisfaction and retention within the community.

Key Responsibilities
  • Develop and implement community enrichment programs, area meetings, and events that support B.HOM Student Living's living-learning environment.
  • Participate in marketing and leasing efforts to meet weekly and monthly leasing goals.
  • Cover rotating office shifts during posted day and business hours, including nights and weekends, to provide customer service and general office work.
  • Cover rotating on-call duty shifts, after-hours, and on weekends to respond to emergency situations and provide support to residents.
  • Serve as a resource for residents regarding services offered by B.HOM Student Living, the surrounding community, and local colleges and universities.
  • Interact with potential residents by giving tours, discussing the benefits of living at the property, and distributing marketing materials.
Requirements
  • Where required by law, must have a state leasing license or ability to obtain the required license(s) within the timeframe mandated by state law.
  • Proficient in MS Office applications and strong, demonstrated computer technology skills.
  • Excellent verbal and written communication skills with the ability to present thoughts and ideas clearly.
  • Strong ability to plan and organize multiple tasks effectively.
  • Ability to maintain high level of confidentiality.
  • Must be able to reside in an assigned staff apartment.
Work Schedule

Generally, 9am-6pm, Monday-Friday, with extended hours and/or weekends being required as scheduled, or as needed to meet business needs. Community Ambassadors must be able to commit an average of 20 hours per week to office hours, off-site marketing and promotional activities, on-call duty shifts, programming, and regular resident interaction.

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