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Director, Crisis Communications Specialist
2 months ago
About the Role
Bristol Myers Squibb is seeking a highly skilled Director, Crisis and Issues Communications to lead and execute advanced communication strategies focused on responding to crises and critical situations. This role requires a candidate with extensive experience in crisis communications, media relations, digital and social media, internal, and international communications.
Key Responsibilities
- Develop and implement comprehensive crisis communication strategies and provide strategic communication advice to senior leadership during critical situations.
- Design and implement crisis response plans that address immediate and long-term challenges, align with stakeholders, and strategize with interdisciplinary teams for effective crisis resolution.
- Collaborate closely with other members of the Global Media Relations and Financial Communications Team, and other key internal partners to advise company spokespersons, support crisis media training, and create compelling strategic content for various communication needs during crises.
- Foster a deep understanding of diverse cultures and practices, ensuring global perspectives are integrated into crisis communication strategies and responses, enhancing the organization's ability to navigate complex, multinational scenarios effectively.
- Maintain the organization's enterprise crisis communications playbook with a focus on scenario-based readiness and emergent agile response, as well as continuous improvement, innovation, and consistency with relevant organizational protocols.
- Participate in and occasionally lead the planning and execution of crisis communication trainings and simulations, helping to ensure designated personnel are prepared and well-versed in the organization's protocols and response strategies for various crisis scenarios.
- Share best practices and maintain the crisis communications 'center of excellence' to drive consistency across issues and crises that arise across the enterprise.
- Establish and report on KPIs for crisis communication strategies and ensure strategic execution and alignment with organizational goals.
- Stay up to date on trends, corporate issues, and news; Shares learnings and insights with the broader Corporate Affairs team, particularly those across the life sciences and other highly regulated industries.
Requirements
- 10+ years of experience in public relations, crisis communications, corporate communications, or a related area within the biopharmaceutical or similar industry.
- Demonstrated expertise in crisis communications, including proactive and reactive situation management, coupled with excellent communication, writing and message development skills, and the ability to provide strategic counsel to leadership.
- Proven leadership skills with the ability to build consensus under pressure, manage teams and projects effectively, and understand diverse global cultures and practices.
- Strong project management skills with proven success managing major projects and deadlines.
- Excellent writing and research skills, with knowledge of AP style and a keen attention to detail.
- Extensive experience in media relations, training executives, and familiarity with digital channels and social media strategies.
- Exceptional problem-solving, analytical and decision-making skills.
- High personal and professional integrity with a keen ability for innovative and analytical thinking, and experience in crisis communication planning and response.
- Excels in fast-paced, challenging environment.
- Bachelor's degree in English, journalism, communications, or other relevant field.
About Bristol Myers Squibb
Bristol Myers Squibb is a global biopharmaceutical company that is transforming patients' lives through science. Our company is dedicated to creating innovative medicines that make a meaningful difference in the lives of patients. We are committed to diversity, equity, and inclusion, and we strive to create a workplace that is inclusive and respectful of all employees. We are proud to be a leader in the biopharmaceutical industry and to be a part of the Bristol Myers Squibb team.
