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Hotel Front Desk Representative

2 months ago

Englewood, New Jersey, United States Crowne Plaza Englewood Full time
Hotel Front Desk Attendant

We are seeking a highly skilled and professional hotel front desk attendant to provide exceptional service to our guests at Crowne Plaza Englewood.

Key Responsibilities:
  • Manage guest information and room assignments with accuracy and efficiency.
  • Welcome and register guests, provide keys and room numbers, and record credit card information.
  • Handle customer complaints and concerns in a professional and courteous manner.
  • Manage room bookings, answer inquiries, and provide information on available rooms, amenities, and rates.
Requirements:
  • Weekend availability is required.
  • Excellent communication and interpersonal skills are essential.
  • Working knowledge of Microsoft Office and reservation management systems is preferred.
  • High school graduate or equivalent is required.
  • 1 year of experience in the hospitality industry is preferred.

Crowne Plaza Englewood is committed to providing exceptional service to our guests. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.