Hotel Front Desk Night Auditor

2 months ago


Englewood, United States Crowne Plaza Englewood Full time
Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

•Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
•Perform additional bookkeeping, administrative, and accounting procedures as required
•Make sure every hotel guest has a pleasant stay
•Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages

Qualifications

•Prior Hotel Front Desk Night Audit Experience preferred
•Knowledge of Opera preferred
•Must be available to work required overnight shift 11pm-7:30am, weekends and Holidays
•Excellent communication and customer service skills

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