Front Desk Receptionist

3 days ago


Englewood, Colorado, United States COLORADO TINNITUS & HEARING CENTER Full time
Job Description

At Colorado Tinnitus and Hearing Center, Inc., we are seeking a highly skilled and compassionate Front Desk Receptionist to join our team. The ideal candidate will provide exceptional customer service to patients, both on the phone and in the office, while also assisting the Office Manager with daily office responsibilities.

The successful candidate will possess strong communication skills, a warm and compassionate demeanor, and the ability to work effectively in a fast-paced environment. They will also be responsible for scheduling appointments, verifying insurance benefits, and maintaining customer confidentiality.

Previous experience in a medical office setting is preferred, but not required. We are looking for a team player who is flexible, organized, and able to multitask with ease.

Key Responsibilities:

  • Answer incoming phone calls
  • Check patients in and out of appointments
  • Schedule appointments
  • Greet patients
  • Make reminder phone calls
  • Verify insurance benefits
  • Maintain customer confidence and protect operations by keeping information confidential

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong organizational and time management skills
  • Ability to multitask and prioritize tasks
  • Proficiency in Microsoft Office


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