Program Manager

2 days ago

Bremerton, Washington, United States InsideHigherEd Full time
Job Title: Program Manager A

Join our team as a Program Manager A at Olympic College, where you will play a vital role in establishing and maintaining a Hunger-Free campus initiative, free food programs, and other innovative ways to support students who may be food insecure.

Key Responsibilities:
  • Create and maintain a free food program from design to implementation, tracking, monitoring, evaluating, surveying, and supporting program participants.
  • Coordinate with the Basic Needs Navigator to implement program and policies for a hunger-free campus initiative.
  • Collaborate with community food programs to increase food opportunities for students.
  • Coordinate with Student Government of Olympic College / SGOC to support their food pantry and help increase food availability.
  • Reconcile program financial budgets, spend, and monitor expenditures, plan and implement fiscal spenddown, keep the Director informed of spending, issues, and potential barriers as necessary.
  • Create work study positions and supervise students to help with implementation on all three campuses.
  • Draft and edit correspondence and printed materials related to programs' policies, procedures, and operations, ensuring all materials are accurate, visually appealing, and easy to read.
  • Facilitate enrollment and support by acting as a liaison between staff, program participants, Washington State Achievement Council / WSAC to coordinate and assist with student enrollment, providing ongoing support through the enrollment process.
  • Serve as the Designated Support Staff to execute Olympic College's support plan as directed by WSAC for designated populations.
  • Monitor specialized funding and distribute to program participants.
  • Collaborate with internal programs and community organizations to promote program initiatives and provide support and resources for incoming and current students.
  • Maintain regular communication with program participants to provide support and recognize their achievements, using various methods to strengthen relationships and ensure participants feel valued and supported.
  • Oversee the operations of a free book lending library and laptop lending programs.
  • Maintain up-to-date book lending library.
  • Communicate to students, staff, and faculty to help increase the knowledge and awareness of the book lending library.
  • Support students acquiring textbooks by assisting them in finding their titles, lending books if available, and directing students to other resources to help meet their book needs.
  • Track students with borrow/return processes, communicate, and data entry for all borrowed books.
  • Analyze current book lending processes to help streamline processes, remove barriers, and improve services to students.
  • Support OC Promise scholars with book lending through the lending library and purchase books when needed.
  • Implement and maintain a laptop lending program.
  • Assist staff in supporting students who seek support with the Resource Center.
  • Serve as a first point of contact for students who walk into the Resource Center, providing information and direction, performing a variety of communication functions.
  • Monitor student utilization for those who enter the Resource Center through Who's Next and compiling statistics as needed.
  • Tracking students who enter the Resource Center through Who's Next and compiling statistics when needed.
  • Use spreadsheet and database software to develop and maintain records.
  • Perform other related duties as required.
Qualifications:
  • High School Diploma or equivalent.
  • Have education and/or experience in serving unrepresented populations.
  • Advanced knowledge of Microsoft 365 Suite preferred.
Desired Qualifications:
  • Associate degree with 2 years' experience in a higher education environment.
  • Experience, compassion, and understanding while working with individuals who may present with extreme challenges due to poverty and food insecurity.
  • Experience with PeopleSoft Campus Solutions.
  • Experience with MS Office 365 Forms creation and usage.
  • Adherence to and knowledge of FERPA.
Knowledge, Skills, and Abilities:
  • Demonstrated experience with facilitating meetings.
  • Demonstrated leadership, initiative, energy, and sound judgment.
  • Availability for in-state travel for training and meetings.
  • Ability to manage and supervise.
  • Thorough and detail-oriented.
  • Excellent customer service, communication, and teamwork skills.
  • Demonstrated flexibility and ability to accommodate multiple stakeholders with various interests and needs.
  • Demonstrated problem-solving skills and analytical abilities.
  • Strong planning and project management ability.
  • Excellent written, verbal, presentation, and interpersonal communication skills.
  • Demonstrated experience in interpreting, reviewing, and applying program-specific policies, procedures, and regulation.
  • Ability to anticipate problems and take necessary action to eliminate or mitigate them.
Additional Information:

This is a full-time classified position scheduled to work 40 hours a week, with a salary range of $50,328 - $67,716. All classified positions will start their salary at Step A, when you have completed six months of probation, you will receive a 5 percent pay increase. A collective bargaining agreement exists, and this position is covered by the Washington Public Employees Associate (WPEA) Union. Classified positions qualify for the following benefits: Medical/vision, dental, long-term disability, life insurance, and accidental dismemberment, Flexible Spending Arrangement, Dependent Care Assistance Program, Wellness Programs, Department of Retirement Systems Plan 2 or Plan 3, Deferred Compensation Program (DRS) retirement savings plan; TIAA supplemental retirement savings plan, Aflac, 11 paid holidays, leave – vacation/sick/personal holiday/personal leave, auto/home insurance, space available tuition waiver, Employee Assistance Program (EAP), fitness center, reduced rate and priority consideration on-site child care on a space available.

For more information regarding benefits, please visit our website here.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. In addition to the background check, candidates will be required to complete the Sexual Misconduct Disclosure Form as required WB HB 2327.

Olympic College seeks candidates for employment who share our commitment to fostering an equitable and inclusive learning environment (read our Equity Statement). All applicants are required to submit a statement of 500 words or less, describing the value of diversity, equity, and inclusion in the higher education environment and their prior, current, and/or potential contribution(s) to fostering diversity, equity, and inclusion as an employee.

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