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Workday ERP Program Manager

2 months ago

Bremerton, Washington, United States Skookum Full time
Job Summary

We are seeking a highly skilled Workday ERP Program Manager to join our team at Skookum. As a key member of our organization, you will be responsible for managing resource allocation and optimizing utilization across projects and departments. Your expertise in Workday ERP will enable you to analyze project demands, resource availability, and constraints to develop effective resource allocation and communication plans to stakeholders.

Key Responsibilities
  • Partner with the Workday Architect to plan, develop, lead, and execute projects to meet established goals, objectives, and timelines.
  • Develop and implement resource planning strategies to align resource allocation with project demands and organizational goals.
  • Develop Self and Others: Invest time, energy, training, and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas.
  • Lead, mentor, and develop a team of professionals, fostering a collaborative and high-performance culture.
  • Communicate within Workday Team and across stakeholders to maximize information sharing around progress, needs, interdependencies, and/or accomplishments.
  • Ensure Continuous Improvement: Apply various learning experiences by looking beyond symptoms of current day requests to uncover underlying causes of the root problems and identifies ways to resolve both current and future needs.
  • Project Management: Execute the project plans by planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives.
  • Maintain regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.
  • Project Planning: Demonstrate ability to realistically anticipate resource needs, identify and break work down into discrete and measurable tasks, set priorities, define dependencies, schedule activities, prepare acceptance criteria, and organize work for the continuum of projects.
  • Participate in and frequently facilitate/organize team and cross-team meetings and maintaining accurate resource records and documentation, including resource schedules, utilization reports, and allocation decisions.
  • Gap Analysis: Analyze the difference between the current and desired state. The ability to draw appropriate and valid conclusions from data presented, sifting through data to determine the most significant elements. Identifying common elements and themes in situations and actions, recognizing cause and effect interdependency relationships.
  • Facilitates the identification of gaps in service level/processes to monitor resource utilization and addressing potential bottlenecks or conflicts by assisting in implementing necessary adjustments. Conduct resource capacity planning to assess and manage resource demands based on project priorities and objectives.
  • Process Improvement: Identifies, analyzes, and improves upon existing business processes for optimization and to meet standards of quality.
  • Serve as an internal resource to ensure organization leaders are knowledgeable regarding the use of workforce data and analytics self-service tools.
  • Monitors and directs usage of WSP (Workday Support Plan) resources and Workday professional support ASK requests. Works with stakeholders and team to prioritize the requests and backlog.
  • Monitors Workday support ticketing system and provides leadership on timeliness, appropriate levels of escalation, and customer service.
  • Ensure that the information is presented in a visually clear, concise, and business-relevant manner to senior leadership level stakeholders.
  • Maintain resource management tools, systems, and processes to enhance visibility, transparency, and efficiency.
  • Ensure confidentiality of data by following established security/confidentiality standards.
  • All Other Duties as Assigned.
Requirements
  • Bachelor's Degree in Finance, Healthcare, Software Development, Technology, or a related field required.
  • 5-8 years of previous project management experience required.
  • Previous HRCM system knowledge required.
  • Previous Workday experience required in Core HCM, Business Process, and Reporting.
  • Pro Certification preferred.
  • Combination of previous experience and education will be considered.
  • Must be able to effectively communicate both verbally and written, in English.
  • A valid state driver's license is required with the ability to obtain and maintain coverage by Skookum's insurance.
  • Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position.
What We Offer
  • Medical, Dental, Vision, Life & Short-Term Disability Insurance.
  • Elective 401(k) retirement plan with a 3% employer discretionary contribution after 90-days of employment.
  • Flexible Spending Accounts for both medical and dependent care.
  • 11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave.
  • Potential shared earning bonus.
  • Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents.
  • Professional development, certifications, and training opportunities.
  • Verizon wireless discount.
  • Employee Assistance Program (EAP), and an engaging wellness program.
  • Public Service Loan Forgiveness eligibility for full-time employees.