Technical Solutions Specialist
3 weeks ago
Job Summary
Kulicke and Soffa is seeking a highly skilled Technical Solutions Specialist to join our team. As a Technical Solutions Specialist, you will be responsible for providing technical expertise and support to customers in the field of automatic precision dispensing equipment and process.
Key Responsibilities
- Provide technical consultations and equipment troubleshooting to customers
- Support the launch and qualification of products
- Promote K&S products and services through technical presentations and publications
- Assess the potential application of K&S products to address customer needs
- Develop insights and understanding of the market and its adjacencies
- Work with Sales team to formulate and execute evaluation and account penetration plans
- Support pre-sales and post-sales activities
- Be the main interconnect between customers and engineering functional teams on key feature enhancements and customers' requests
Requirements
- Self-driven, yet a strong team player who can collaborate across functions and business units
- Must have a complete understanding of the customer's overall process and be considered an expert on a specific customer process module
- Superior troubleshooting skills, combined with a methodical approach and clear communication
- Well-organized, strong follow-up skills and demonstrates the ability to thrive in a dynamic environment
- Good Knowledge in high precision dispensing processes will be preferred
- Strong presentation, technical writing & communication skills
- Communication with Mandarin speaking customers is crucial for the role
Company Overview
Kulicke and Soffa Industries, Inc. (NASDAQ: KLIC) specializes in developing cutting-edge semiconductor and electronics assembly solutions enabling a smarter and more sustainable future.
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