Technical Solutions Specialist

3 weeks ago


Fort Wayne, Indiana, United States Kulicke and Soffa Full time

Job Summary

Kulicke and Soffa is seeking a highly skilled Technical Solutions Specialist to join our team. As a Technical Solutions Specialist, you will be responsible for providing technical expertise and support to customers in the field of automatic precision dispensing equipment and process.

Key Responsibilities

  • Provide technical consultations and equipment troubleshooting to customers
  • Support the launch and qualification of products
  • Promote K&S products and services through technical presentations and publications
  • Assess the potential application of K&S products to address customer needs
  • Develop insights and understanding of the market and its adjacencies
  • Work with Sales team to formulate and execute evaluation and account penetration plans
  • Support pre-sales and post-sales activities
  • Be the main interconnect between customers and engineering functional teams on key feature enhancements and customers' requests

Requirements

  • Self-driven, yet a strong team player who can collaborate across functions and business units
  • Must have a complete understanding of the customer's overall process and be considered an expert on a specific customer process module
  • Superior troubleshooting skills, combined with a methodical approach and clear communication
  • Well-organized, strong follow-up skills and demonstrates the ability to thrive in a dynamic environment
  • Good Knowledge in high precision dispensing processes will be preferred
  • Strong presentation, technical writing & communication skills
  • Communication with Mandarin speaking customers is crucial for the role

Company Overview

Kulicke and Soffa Industries, Inc. (NASDAQ: KLIC) specializes in developing cutting-edge semiconductor and electronics assembly solutions enabling a smarter and more sustainable future.



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