Client Relations Specialist

2 weeks ago


Willoughby, Ohio, United States GearTec, Inc. Full time
Position Overview:
This role is designed to secure orders for GearTec, Inc. while establishing a direct connection with clients.

KEY RESPONSIBILITIES:
  • Collaborate with the Sales team to maximize order acquisition for GearTec, Inc.
Assist in sales initiatives to secure orders and meet client needs.
Prepare quotations as necessary.
Maintain comprehensive knowledge of all products and technologies, as well as competitive offerings and pricing strategies.
Generate periodic reports and updates as required.
Gather and relay customer, market, and competitor insights.
Monitor the status of open quotations as instructed and provide follow-up details.
Manage order entry processes.
Perform other related duties as assigned.

COLLABORATIVE INTERACTIONS:
Sales personnel/Quality Assurance
Product Engineering/Technical teams
Production and Operations
Finance and Procurement
Executive and Corporate staff

REQUIRED KNOWLEDGE, TRAINING, AND SKILLS:
Experience in a relevant market or industry is advantageous but not mandatory.
Must be a self-motivated individual and a relationship builder, capable of effective communication with clients and management.
Strong organizational skills are essential.
Proficiency in computer applications such as Word, Excel, and PowerPoint is required. Familiarity with Job Boss is a plus but not essential.
Some travel may be required.

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