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Client Relations Specialist

2 months ago

Willoughby, Ohio, United States GearTec, Inc. Full time
Position Overview:
This role is essential for securing orders for GearTec, Inc. while establishing a direct connection with clients.

KEY RESPONSIBILITIES:
  • Collaborate with the Sales team to maximize order acquisition for GearTec, Inc.
  • Assist in sales initiatives to fulfill customer needs and secure orders.
  • Prepare quotations as necessary.
  • Maintain comprehensive knowledge of all products, technologies, competitive offerings, and pricing strategies.
  • Generate periodic reports and updates as required.
  • Gather and relay customer, market, and competitor insights.
  • Monitor the status of open quotations as directed and provide follow-up details.
  • Handle order entry tasks.
  • Perform other related duties as assigned.

COLLABORATIVE INTERACTIONS:
Sales Team / Quality Assurance
Product Engineering / Technical Staff
Production and Operations
Finance and Procurement
Executive Leadership / Corporate Personnel

REQUIRED SKILLS AND QUALIFICATIONS:
Experience in a relevant industry is advantageous but not mandatory.
A self-motivated individual with strong relationship-building skills, capable of effective communication with both clients and management.
Excellent organizational skills are essential.
Proficiency in computer applications such as Word, Excel, and PowerPoint is required. Familiarity with Job Boss is a plus but not essential.
Willingness to travel as needed.