Guest Experience Manager

4 weeks ago


Milwaukee, Wisconsin, United States McDonald's Full time
Lead the Guest Experience:

As a Guest Experience Lead at McDonald's, you will be responsible for creating a welcoming and friendly environment for our guests. Your role will involve checking in with guests, ensuring they are enjoying their experience, and addressing any concerns they may have.

Be the Solution:
Handle guest complaints and concerns in a professional and courteous manner, providing a resolution that meets their needs.

Work as a Team:
Collaborate with your team to maintain a clean and organized restaurant environment, ensuring that our guests have a positive experience.

Stay Informed:
Stay up-to-date on promotions and benefits of using the McDonald's App and Mobile Order & Pay features, and share this information with guests to enhance their experience.

Requirements:
  • A humble and hospitable demeanor
  • Passion for helping and serving others
  • Desire to learn and grow
  • Ability to communicate effectively and anticipate customer needs


This role is ideal for individuals who are passionate about delivering exceptional customer service and creating a positive experience for our guests. If you are a team player with excellent communication skills and a desire to learn and grow, we encourage you to apply for this exciting opportunity.

We are an equal opportunity employer and value diversity at our company. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).
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