Customer Service Representative

1 week ago


Chester, Virginia, United States Tech-24 A Commercial Food Service Repair Company Inc Full time
Job Description

At Tech-24, we are seeking a skilled Customer Service Representative - Dispatch to join our team in Chester, VA. As a key member of our dispatch team, you will be responsible for providing exceptional customer service and ensuring prompt, courteous, and efficient service to our clients.

Key Responsibilities:

  • Dispatch service jobs to technicians in a timely and efficient manner.
  • Communicate effectively with customers and technicians to resolve issues and meet customer needs.
  • Manage and prioritize multiple tasks and responsibilities in a fast-paced environment.
  • Provide top-notch customer service and support to ensure customer satisfaction.
  • Work collaboratively with the dispatch team to achieve departmental goals and objectives.

Requirements:

  • High school diploma or equivalent required.
  • Minimum of 3 years of dispatching experience.
  • Previous experience in the HVAC and/or food service industry is a plus.
  • Excellent communication and customer service skills.
  • Ability to work in a team environment and prioritize multiple tasks.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.

Tech-24 is an Equal Opportunity Employer and welcomes applications from diverse candidates.



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