Customer Service Representative
4 weeks ago
Job Description
LMI Richmond is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for building direct conversations around our products and training new team members to ensure senior leadership and upward growth.
Key Responsibilities:
- Brand awareness and customer acquisitions through direct sales and marketing promotions
- Specializing in promotions and assisting in marketing and promotional campaigns
- Contributes to team effort by accomplishing related sales results as needed
- Recommends potential products or services to management by collecting customer information and realizing customer needs
- Problem-solving for clients by clarifying the customer's complaint, focusing on the cause of the problem, and explaining the best solutions
Requirements:
Skills and qualifications in customer service, sales product knowledge, quality focus, problem-solving, market knowledge, documentation skills, listening, phone skills, resolving conflict, and analyzing information
What We Offer:
Full-time roles with a focus on career growth and development
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