Customer Service Representative

4 weeks ago


Chester, Virginia, United States LMI Richmond Full time

Job Description

LMI Richmond is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for building direct conversations around our products and training new team members to ensure senior leadership and upward growth.

Key Responsibilities:

  • Brand awareness and customer acquisitions through direct sales and marketing promotions
  • Specializing in promotions and assisting in marketing and promotional campaigns
  • Contributes to team effort by accomplishing related sales results as needed
  • Recommends potential products or services to management by collecting customer information and realizing customer needs
  • Problem-solving for clients by clarifying the customer's complaint, focusing on the cause of the problem, and explaining the best solutions

Requirements:

Skills and qualifications in customer service, sales product knowledge, quality focus, problem-solving, market knowledge, documentation skills, listening, phone skills, resolving conflict, and analyzing information

What We Offer:

Full-time roles with a focus on career growth and development



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