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Guest Service Agent

2 months ago

Aspen, Colorado, United States Limelight Hotels Full time
Job Title: Guest Service Agent

At Limelight Hotels, we are seeking a Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests by transporting them to and from various local locations, as well as assisting the front desk with various tasks.

Key Responsibilities:
  • Pick up and deliver guests to various local locations as scheduled by the Front Desk
  • Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests
  • Maintain constant communication with Front Desk for itinerary changes and guest requests
  • Check and maintain the cleanliness of vehicles
  • Report any problems with the vehicles to Guest Services Manager
  • Fill out vehicle maintenance checklists as directed
  • Report all accidents accurately filling out incident reports immediately
  • Assist Front Desk in locating lost baggage through airlines and guest services desk at airport
  • Drive safely at all times
Requirements:
  • Must be over 18 years of age
  • A valid driver's license is required
  • High School Diploma or high school equivalent preferred
  • 1 year of guest/customer service skills preferred
Benefits:
  • Health, Dental and Vision Insurance Programs
  • Flexible Spending Account Programs
  • Life Insurance Programs
  • Paid Time Off Programs
  • Paid Leave Programs
  • 401(k) Savings Plan
  • Employee Ski Pass and Dependent Ski Passes

As a Guest Service Agent at Limelight Hotels, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests and contributing to the success of our team. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.