Guest Experience Associate

1 week ago


Aspen, Colorado, United States Marriott International Inc Full time

Job Title: Guest Experience Associate

Job Summary:

We are seeking a Guest Experience Associate to join our team. As a Guest Experience Associate, you will be responsible for delivering exceptional guest experiences that are memorable and unique. You will take the initiative to deliver a wide range of services that guide guests through their entire stay, empowered to move about your space and do what needs to be done.

Key Responsibilities:

  • Process operational needs and address guest requests
  • Complete reports and share the highlights of the local area
  • Ensure a safe work place, follow company policies and procedures, maintain confidentiality, protect company assets, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional
  • Be on your feet and moving around, taking a hands-on approach to work

Requirements:

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required

Benefits:

  • $19.00 to $22.00 per hour
  • 401(k) plan, earned paid time off and/or sick leave, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts, and other wellness benefits

About Us:

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About the Team:

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.



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