Reservations Ambassador Agent
2 days ago
Join HayMax Hotels LLC as a Reservations Ambassador and be part of a dynamic team that delivers exceptional guest experiences. As a key member of our front office team, you will be responsible for managing reservation inquiries, auditing reservations, and providing exceptional guest service.
Key Responsibilities:- Manage reservation inquiries and respond to guest requests in a timely and professional manner.
- Audit reservations for accuracy and ensure guest requests are met.
- Work closely with the Reservations team and Front Office to assist with room reservations, guest arrivals, and room assignments.
- Support the direct booking initiative by converting OTA bookings to direct bookings.
- Provide exceptional guest service and respond to guest phone calls and emails in a timely and professional manner.
- High school diploma or equivalent required.
- Hospitality or guest service experience preferred.
- Proficiency in Microsoft Office and ability to learn and adapt to different software programs.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Annual and seasonal bonus opportunities.
- Medical, dental, and vision insurance.
- Employee assistance program.
- Hotel discounts.
- IRA retirement plan.
- Paid vacation, sick, and volunteer days.
- Employee incentive programs.
- Discounted bus passes.
HayMax Hotels LLC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a workplace that is inclusive and respectful of all employees.
-
Reservations Ambassador Agent
3 weeks ago
Aspen, Colorado, United States HayMax Hotels LLC Full timeJob Title: Reservations Ambassador AgentWe are seeking a highly skilled and enthusiastic Reservations Ambassador Agent to join our team at HayMax Hotels LLC. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.Job Summary:The Reservations...
-
Reservations Ambassador Agent
2 days ago
Aspen, Colorado, United States HayMax Hotels LLC Full timeJob SummaryMOLLIE Aspen is seeking a highly motivated and detail-oriented Reservations Ambassador to join our team. As a key member of our front office operation, you will be responsible for managing reservation inquiries, auditing reservations, and providing exceptional guest service.This is an exciting opportunity to be part of a modern luxury hospitality...
-
Reservations Ambassador
3 days ago
Aspen, Colorado, United States Mollie Aspen Full timeJob Title: Reservations AmbassadorMOLLIE Aspen is seeking a highly skilled and enthusiastic Reservations Ambassador to join our team. As a key member of our front office operation, you will be responsible for managing reservation inquiries, auditing reservations, and providing exceptional guest service.Responsibilities:Manage reservation inquiries and...
-
Reservations Ambassador
2 days ago
Aspen, Colorado, United States Mollie Aspen Full timeJob Title: Reservations AmbassadorMollie Aspen is seeking a highly skilled Reservations Ambassador to join our team. As a key member of our front office operation, you will be responsible for managing reservation inquiries, auditing reservations, and providing exceptional guest service.Key Responsibilities:Manage reservation inquiries and respond to guest...
-
Ambassador Liaison
4 weeks ago
Aspen, Colorado, United States HayMax Hotels LLC Full timeJob Title: Ambassador AgentJob Summary:We are seeking a highly organized and innovative Ambassador Agent to join our team at HayMax Hotels LLC. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a smooth check-in process, and promoting hotel amenities and services to our guests.Key...
-
Ambassador Liaison
3 days ago
Aspen, Colorado, United States HayMax Hotels LLC Full timeJob Title: Ambassador AgentJob Summary:We are seeking a highly organized and innovative Ambassador Agent to join our team at HayMax Hotels LLC. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a seamless guest experience, and promoting our hotel's amenities and services.Key...
-
Ambassador Liaison
3 days ago
Aspen, Colorado, United States HayMax Hotels LLC Full timeJob Title: Ambassador AgentJob Summary:We are seeking a highly organized and innovative individual to join our team as an Ambassador Agent. This role requires a friendly and approachable personality, excellent communication skills, and the ability to multi-task and work well under pressure.Key Responsibilities:Greet guests upon arrival and ensure a smooth...
-
Ambassador Liaison
3 days ago
Aspen, Colorado, United States HayMax Hotels LLC Full timeJob Title: Ambassador AgentJob Summary:We are seeking a highly organized and innovative individual to join our team as an Ambassador Agent. This role requires a friendly and approachable personality, excellent communication skills, and the ability to multi-task and work well under pressure.Key Responsibilities:Greet guests upon arrival and ensure a smooth...
-
Ambassador Liaison
3 weeks ago
Aspen, Colorado, United States Mollie Aspen Full timeJob Title: Ambassador AgentLocation: Aspen, COEmployment Type: Full Time, Non-ExemptCategory: Front DeskPay Rate: $25.00/hourJob Summary:We are seeking a highly organized and innovative individual to join our team as an Ambassador Agent. This role requires a friendly and approachable personality, as well as excellent communication skills. The successful...
-
Ambassador Liaison
3 days ago
Aspen, Colorado, United States Mollie Aspen Full timeJob Title: Ambassador AgentLocation: Aspen, COEmployment Type: Full Time, Non-ExemptCategory: Front DeskPay Rate: $25.00/hourJob Summary:We are seeking a highly organized and innovative individual to join our team as an Ambassador Agent. This role requires a friendly and approachable personality, as well as excellent communication skills. The successful...
-
Ambassador Liaison
3 days ago
Aspen, Colorado, United States Mollie Aspen Full timeJob Title: Ambassador AgentLocation: Aspen, COEmployment Type: Full Time, Non-ExemptCategory: Front DeskPay Rate: $25.00/hourJob Summary:We are seeking a highly organized and innovative Ambassador Agent to join our team at Mollie Aspen. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a smooth...
-
Aspen, Colorado, United States Aspen Skiing Company Full timeSki and Snowboard School Sales and Reservations AgentAs a valued member of our team, you will provide exceptional guest service and sales support to the Ski and Snowboard School at Aspen Skiing Company. This role requires a strong ability to communicate effectively with guests, employees, and management, while maintaining a professional demeanor in a...
-
Airport Ticket Agent
4 weeks ago
Aspen, Colorado, United States Atlantic Aviation Full timeJob OverviewAtlantic Aviation is seeking a skilled Airport Ticket Agent to provide exceptional customer service and support to our clients at the Aspen, CO location.Key ResponsibilitiesProvide professional service and assistance to customersMake hotel and catering reservations for inbound and outbound aircraftProcess customer purchases and fuel...
-
Airport Ticket Agent
3 weeks ago
Aspen, Colorado, United States Atlantic Aviation Full timeJob SummaryWe are seeking a highly skilled and customer-focused Airport Ticket Agent to join our team at Atlantic Aviation in Aspen, CO. As a key member of our operations team, you will be responsible for providing exceptional service to our clients, ensuring seamless travel experiences, and supporting the smooth operation of our facilities.Key...
-
Concierge Ambassador
2 days ago
Aspen, Colorado, United States Auberge Resorts Full timeConcierge Opportunity at Auberge ResortsAuberge Resorts Collection is seeking a skilled and enthusiastic Concierge to join our team at Hotel Jerome in Aspen. As a Concierge, you will be responsible for providing exceptional guest service, making reservations, and recommending local attractions to enhance the guest experience.Key Responsibilities:Assist...
-
Host and Ambassador
2 weeks ago
Aspen, Colorado, United States Hotel Jerome Full timeJob Title: Host WinterAt Hotel Jerome, we are seeking a skilled and charismatic Host to join our team. As a Host, you will be the first point of contact for our guests, setting the tone for their entire experience.Key Responsibilities:Greet guests warmly and provide exceptional service, ensuring a positive experience from arrival to departure.Efficiently...
-
Front Desk Ambassador
4 weeks ago
Aspen, Colorado, United States Marriott International, Inc Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The St. Regis Aspen Resort. As a Front Desk Agent, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized service to our discerning guests.Key...
-
Front Desk Representative
1 month ago
Aspen, Colorado, United States Auberge Resorts Full timeFront Desk AgentAs a Front Desk Agent at Auberge Resorts, you will be the first point of contact for our guests, setting the tone for their stay. Your exceptional customer service skills and attention to detail will create a memorable and positive experience.Key Responsibilities:Greet guests upon arrival and facilitate smooth check-in/check-out...
-
Front Desk Representative
3 days ago
Aspen, Colorado, United States Auberge Resorts Full timeFront Desk AgentAs a Front Desk Agent at Auberge Resorts, you will be the first point of contact for our guests, setting the tone for their stay. Your exceptional customer service skills and attention to detail will create a memorable and positive experience.Key Responsibilities:Provide warm and welcoming service to guests, ensuring a smooth check-in and...
-
Front Desk Representative
4 weeks ago
Aspen, Colorado, United States The Little Nell Full timeJob SummaryThe Front Desk Agent will provide exceptional guest service, ensuring a warm and welcoming experience for all hotel guests. This role involves registering guests, presenting statements, and collecting payment for departing guests. The Front Desk Agent must be available to work various shifts, including mornings, afternoons, and evenings, and be...