Deli Operations Manager
1 week ago
Job Summary:
As a General Manager at McAlister's Deli, you will be responsible for overseeing the daily operations of the restaurant, ensuring high-quality food production, and providing exceptional guest service. This role requires strong leadership and communication skills, as well as the ability to motivate and evaluate team members.
Key Responsibilities:
- Recruit, train, and develop a high-performing team to deliver exceptional guest experiences.
- Ensure consistent food quality and presentation, adhering to company standards and regulations.
- Monitor and control labor costs, inventory, and supplies to maintain profitability.
- Build and maintain strong relationships with guests, responding promptly to complaints and concerns.
- Oversee cleaning and maintenance of equipment, facilities, and grounds, ensuring a safe and healthy environment for guests and team members.
Requirements:
- Proven experience in restaurant management, preferably in a fast-casual or casual dining environment.
- Strong leadership and communication skills, with the ability to motivate and develop team members.
- Excellent customer service skills, with a focus on delivering exceptional guest experiences.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- High school diploma or equivalent required; degree in hospitality, business, or related field preferred.
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