Table Games Operations Manager

4 days ago


Oxford, Maine, United States BB Development LLC Full time

BB Development LLC is currently seeking a skilled Table Games Assistant Shift Manager to join our team.

Salary

The estimated annual salary for this position is $73,500 - $102,000 per year, based on industry standards and comparable positions in the region.

Job Description

Company Overview

At BB Development LLC, we strive to provide exceptional gaming experiences for our guests. Our Table Games Department is responsible for ensuring that all games are operated fairly and efficiently, and that our customers have an enjoyable time.

Key Responsibilities:

  1. Customer Service: Provide superior customer service by being attentive, responsive, and courteous to all guests.
  2. Shift Management: Oversee the Table Games operation on assigned shifts, ensuring that all Team Members are providing excellent service and adhering to company policies and procedures.
  3. Training and Development: Identify opportunities for training and development of Team Members, and implement effective training programs to improve their skills and knowledge.
  4. Problem-Solving: Mediate and resolve problems for Team Members and guests in a fair and professional manner.
  5. Communication: Establish and maintain effective lines of communication with Team Members, management, and other departments to ensure smooth operations and achieve departmental goals.

Requirements:

  • Experience: A minimum of 1 year of experience in sequential levels of table games operations, with a strong understanding of internal controls and regulatory requirements.
  • Leadership Skills: Strong leadership, motivational, developmental, and communication skills, with the ability to build rapport and coordinate daily activities with support departments.
  • Computer Skills: Sound computer skills and literacy, including Microsoft Windows applications.
  • Education: A combination of managerial casino experience and education.

Benefits:

  • Competitive Salary
  • Bonus Structure
  • Health Insurance
  • Dental Insurance
  • 401(k) Plan
  • Paid Time Off


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