Customer Service Trainee

2 weeks ago


Eugene, Oregon, United States SentinelOne Full time

Customer Support Intern

at SentinelOne

SentinelOne is at the forefront of cybersecurity innovation, utilizing our advanced XDR platform to provide real-time threat prevention, detection, and response. Our Singularity XDR solution processes data and employs proprietary AI models to ensure autonomous protection, offering organizations complete visibility into network activities at unprecedented speeds to counteract threats at every phase of the attack lifecycle.

We pride ourselves on a culture built on values where individual contributions are recognized, and camaraderie is fostered. The principles of trust, accountability, determination, creativity, and unity define our collaborative global environment. We seek individuals who are passionate about innovative problem-solving approaches.

Our Sentinel Next-Gen Internship Program is tailored to cultivate the next generation of talent. Each internship is a compensated opportunity that allows university students to gain practical experience while honing their skills. Consider the invaluable knowledge and experience you will acquire at SentinelOne.

Intern Requirements:

  • Students approaching their final year of university.
  • Pursuing a Bachelor's Degree.
  • Applicants must be U.S. Citizens residing in the United States without the need for employment-based visa sponsorship.
  • Work location may vary based on business needs, including in-office, client sites, or remote work. Candidates must be located within the U.S. for remote positions.

Proficiency in MS Excel (including spreadsheet and chart analysis).

Understanding of sales performance metrics.

Strong communication skills.

Ability to deliver compelling presentations.

SentinelOne is committed to being an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, disability status, or any other legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S.-based roles.

Voluntary Self-Identification

For compliance purposes, we invite candidates to complete a voluntary self-identification survey. Participation is entirely optional and will not affect the hiring process.

As outlined in SentinelOne's Equal Employment Opportunity policy, we uphold non-discrimination principles across all protected group statuses as mandated by applicable laws.



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