Customer Support Trainee

1 week ago


Eugene, Oregon, United States SentinelOne Full time

Customer Support Intern

at SentinelOne

SentinelOne is at the forefront of cybersecurity innovation with our advanced XDR platform that proactively prevents, identifies, and mitigates threats in real-time. Our Singularity XDR solution harnesses data and utilizes our proprietary AI models to provide autonomous security measures. Organizations benefit from comprehensive visibility into network activities at machine speed, effectively countering every attack throughout the threat lifecycle.

We pride ourselves on a culture that values each individual, recognizes achievements, and fosters lasting relationships. The core values of trust, accountability, tenacity, creativity, and unity are the foundation of our collaborative global environment. We seek individuals who are passionate about innovative problem-solving approaches.

Our Sentinel Next-Gen Internship Program is crafted to cultivate the next generation of talent. Each internship is a compensated opportunity that allows university students to gain practical experience while honing their skills. The learning experience at SentinelOne is unparalleled.

Intern Requirements:

  • Students entering their final year of college or university.
  • Pursuing a Bachelor's Degree.
  • Applicants must be U.S. Citizens located within the United States without the need for employment-based visa sponsorship.
  • Work arrangements may vary between in-office, client sites, or remote based on business needs. Candidates must be based in the U.S. for remote work.

Proficiency in MS Excel for data analysis is preferred.

Understanding of sales performance metrics is advantageous.

Strong communication skills are essential.

Ability to deliver engaging presentations is required.

SentinelOne is committed to being an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, disability, or any other legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S.-based roles.



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