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Customer Service Representative

2 months ago

Eugene, Oregon, United States Anne Malaythong - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Anne Malaythong - State Farm Agent.

Key Responsibilities
  • Establish and maintain strong relationships with customers to understand their insurance and financial needs.
  • Use a customer-centric approach to educate customers about insurance options and develop leads to drive sales growth.
  • Collaborate with the team to identify customer needs and market appropriate products and services.
Requirements
  • Strong communication and interpersonal skills to effectively interact with customers and colleagues.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proactive problem-solving skills to resolve customer issues and concerns.
  • Basic computer skills and ability to learn new software applications.
  • Team-oriented mindset with a focus on delivering exceptional customer service.
What We Offer
  • A competitive hourly rate plus commission/bonus structure.
  • Paid time off (vacation and personal/sick days) and flexible hours.
  • Opportunities for growth and advancement within the agency.
About Our Agency

We are a dynamic and results-driven insurance and financial services office dedicated to making a positive impact in our community. Our team is comprised of experienced professionals who are passionate about delivering exceptional customer service and driving business growth.

We offer a comprehensive range of insurance and financial services products, including auto, home, life, and business insurance, as well as retirement planning and college planning services.

Our office is located in Eugene, OR, and we are open Monday - Friday from 9:00 am to 5:30 pm.