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Customer Service Representative

2 months ago

Eugene, Oregon, United States Travel Centers Of America Full time
Job Summary

TravelCenters of America is seeking a skilled Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience.

Key Responsibilities:
  • Provide courteous, efficient, and personalized service to customers
  • Process transactions accurately and efficiently using a point-of-sale (POS) register
  • Maintain a clean and well-stocked food and beverage area
  • Assist with receiving and unloading products, as well as stocking and organizing merchandise
  • Train lower-level cashiers on job duties and responsibilities
  • Prioritize work according to store and management needs
  • Follow safety guidelines and report potentially unsafe situations
  • Establish strong communication and rapport with leaders and coworkers
Requirements:
  • 2+ years of cashier experience preferred
  • Computer/POS knowledge required
  • Cash handling skills required
  • Merchandising/stocking experience preferred
  • Good verbal communication skills
  • Ability to work flexible hours, including nights, weekends, and some holidays
Benefits:
  • Medical, dental, vision, and life insurance
  • 401(k) with a company match
  • Vacation and paid holidays
  • Tuition reimbursement
  • On-site meal discounts
  • A wide variety of discounts on technology, travel, food, and fuel
  • Opportunity for growth and advancement
Working Conditions:

In this role, you will be continuously sitting and typing, frequently talking and using eye and hand coordination. You may also be required to climb or balance, stoop, kneel, crouch, or crawl. The employee is occasionally required to lift and/or move objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.