Customer Account Coordinator

2 weeks ago


Portland, Oregon, United States International Paper Full time
Job Title: Customer Account Coordinator

International Paper is seeking a highly skilled Customer Account Coordinator to join our team. As a key member of our site's team, you will be responsible for ensuring that our customers receive a world-class customer experience.

Key Responsibilities:
  • Convert customer purchase orders to manufacturing production orders
  • Ensure raw materials and tooling are ordered to support production
  • Communicate with internal and external customers regarding order status, estimates/quotations, order changes, and order confirmations
  • Monitor and manage customer inventory levels
  • Investigate and resolve order discrepancies, customer quality complaints, overdue accounts receivable, and aged inventory
Requirements:
  • 3 years of industry experience with a high school diploma/GED or an undergraduate degree
  • Ability to perform basic math functions and manipulate figures to provide accurate quantities, estimates, and quotations
  • High level of proficiency in Microsoft Office products, specifically Excel and Word
  • Outstanding communication skills, written and verbal
Benefits:
  • Health, welfare, and retirement plans
  • Flexible Spending Accounts
  • Short-term and Long-term Disability
  • 401(k) and Company-funded retirement contributions
  • Paid Time Off
  • Education & Development opportunities
About International Paper:

International Paper is a global producer of sustainable packaging, pulp, and other fiber-based products. We are committed to creating a culture where all individuals are respected, valued, engaged, and have an opportunity to do their best work every day.


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