Enterprise IT Technical Advisor

4 days ago


Reno, Nevada, United States Desert IT Solutions Full time
Job Title: Enterprise IT Technical Advisor

We are seeking a seasoned Enterprise IT Technical Advisor to join our team at Desert IT Solutions. As an Enterprise IT Technical Advisor, you will be responsible for providing expert technical guidance and support to our clients in a complex and dynamic environment.

Estimated Salary: $50,000 - $60,000 per year

About the Job

The successful candidate will have a minimum of 5 years of experience in IT support and troubleshooting, with expertise in Windows operating systems, MS Office, Active Directory, and network administration. You will work closely with our clients to identify and resolve complex technical issues, provide remote desktop support, and document all work performed through our ticket tracking system.

About Us

At Desert IT Solutions, we pride ourselves on delivering exceptional customer service and support. Our team is dedicated to helping our clients achieve their goals by providing reliable, efficient, and effective IT solutions.

Requirements
  • Minimum of 5 years of experience in IT support and troubleshooting
  • Expertise in Windows operating systems, MS Office, Active Directory, and network administration
  • Ability to work in a complex and dynamic environment
  • Excellent communication and problem-solving skills


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