IT Support Services Technician

6 days ago


Reno, Nevada, United States Desert IT Solutions Full time
Job Title: IT Support Services Technician

We are seeking a skilled IT Support Services Technician to join our team at Desert IT Solutions. As an IT Support Services Technician, you will be responsible for providing technical support and assistance to our clients in a variety of settings.

Estimated Salary: $42,000 - $52,000 per year

About the Job

The successful candidate will have a minimum of 2 years of experience in IT support and troubleshooting, with expertise in Windows server and desktop operating systems, MS Office, and Active Directory. You will work closely with our clients to identify and resolve technical issues, provide remote desktop support, and document all work performed through our ticket tracking system.

About Us

At Desert IT Solutions, we pride ourselves on delivering exceptional customer service and support. Our team is dedicated to helping our clients achieve their goals by providing reliable, efficient, and effective IT solutions.

Responsibilities
  • Provide technical support and assistance to clients in various settings
  • Identify and resolve technical issues
  • Document all work performed through our ticket tracking system


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