MSP IT Support Specialist

3 weeks ago


Reno, Nevada, United States Desert IT Solutions Full time
Job Title: MSP IT Support Specialist

We are seeking a highly skilled MSP IT Support Specialist to join our team at Desert IT Solutions. As an MSP IT Support Specialist, you will be responsible for providing top-notch technical support and assistance to our clients in a fast-paced environment.

Estimated Salary: $45,000 - $55,000 per year

About the Job

The successful candidate will have a minimum of 3 years of experience in IT support and troubleshooting, with expertise in Windows operating systems, MS Office, and Active Directory. You will work closely with our clients to identify and resolve technical issues, provide remote desktop support, and document all work performed through our ticket tracking system.

About Us

At Desert IT Solutions, we pride ourselves on delivering exceptional customer service and support. Our team is dedicated to helping our clients achieve their goals by providing reliable, efficient, and effective IT solutions.

Requirements
  • Minimum of 3 years of experience in IT support and troubleshooting
  • Expertise in Windows operating systems, MS Office, and Active Directory
  • Ability to work in a fast-paced environment
  • Excellent communication and problem-solving skills


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