Bilingual Financial Services Representative
1 week ago
True Sky Federal Credit Union
Position: Bilingual Teller
Department: Operations
Classification: Non-Exempt
Role Summary:
The Bilingual Teller plays a vital role in facilitating member transactions and enhancing their banking experience. This position is focused on delivering exceptional service while promoting additional products and services that can benefit our members.
Key Responsibilities:
- Process member transactions, including deposits, withdrawals, and loan payments, while ensuring accuracy and efficiency.
- Welcome members warmly and provide essential information regarding services, directing them to the appropriate departments as needed.
- Maintain an accurate cash drawer and reconcile daily transactions.
- Assist members with redeeming savings bonds in compliance with regulations.
- Promote and cross-sell credit union services to enhance member engagement.
- Perform other duties as assigned to support the team and organization.
Performance Expectations:
- Provide a welcoming atmosphere for members and actively promote additional services.
- Demonstrate knowledge of the credit union's mission to serve and empower members.
- Achieve a high level of accuracy in cash handling and transaction processing.
- Contribute to the overall success of the teller team by managing a significant volume of transactions.
- Adhere to all regulations and policies to ensure compliance and security.
Qualifications:
Experience: Prior experience in a similar role is preferred but not required.
Education: High school diploma or equivalent.
Skills: Strong interpersonal skills, attention to detail, and proficiency in using a computer and calculator.
Physical Requirements: Ability to stand, walk, and lift up to 25 pounds as needed.
Work Environment: A professional office setting with moderate noise levels.
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