Medical Office Receptionist
5 days ago
JobRialto is seeking a highly skilled and detail-oriented Medical Office Receptionist to join our team. As a Medical Office Receptionist, you will be responsible for providing exceptional customer service to patients, answering phone calls, and managing patient records.
Key Responsibilities
• Answer phone calls and respond to patient inquiries
• Manage patient records and update demographic information
• Screen patients for program eligibility and gather required information
• Schedule patient appointments based on medical need and established guidelines
• Conduct appointment reminder calls and reschedules as assigned
• Work flexible schedule to include evenings and weekends
Requirements
• High School Diploma or equivalent
• Minimum of three months medical office experience or similarly related experience in a customer service setting
• Proficient in Microsoft Office products including Excel, Word, and Outlook
• Bilingual - Spanish
Preferred Qualifications
• One-year medical office experience
• Community or public health experience preferred
• Medical practice management program
Essential Skills
• Ability to follow directions and maintain confidentiality
• Excellent customer service and client services philosophy in all interactions
• Appreciation and respect for working with and serving a diverse population
• Reading and writing in order to review records for accuracy
• Excellent problem-solving, organizational, and multi-tasking skills with attention to detail
• Proficiency in Microsoft Office and the internet
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