Store Sales Specialist
23 hours ago
We are seeking a highly motivated and customer-focused Store Sales Specialist to join our team at REI Co-op. As a Store Sales Specialist, you will play a key role in creating better outdoor experiences for our customers by sharing your knowledge, giving recommendations, and engaging with customers every day.
Responsibilities- Assist customers with questions about products, memberships, and services, ensuring a 100% customer satisfaction guarantee.
- Maintain visual standards with store management, merchandising, and sales leads to create an engaging shopping experience.
- Engage in REI Sales & Service Training and promote REI goods and services to drive sales and customer loyalty.
- Support store pick-up, including receiving and processing products, to ensure efficient inventory management.
- Follow REI loss prevention and safety procedures to maintain a safe and secure work environment.
- Ability to work a flexible schedule based on business needs, including weekends and holidays.
- Store retail experience preferred, with a passion for the outdoors and a desire to share that passion with customers.
- Excellent communication and interpersonal skills, with the ability to build relationships with customers and colleagues.
- Open to feedback and other viewpoints, with a willingness to learn and adapt to changing business needs.
- Ability to use business understanding, innovative thinking, and sound judgment to solve problems and make recommendations.
- Produce quality work by setting effective goals and establishing priorities, while organizing and utilizing resources to meet deadlines.
- Engage and influence others to accomplish worthwhile organizational goals, while fostering a culture of respect and inclusivity.
At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization, where every employee brings unique skills, experiences, and perspectives. We strive to create a culture of respect, where everyone feels valued and empowered to contribute to our mission.
BenefitsWe offer a range of benefits to support your whole life, including a generous employee discount, access to health benefits, a retirement savings plan, and accrued time off. We are committed to practices that promote pay equity and transparency, and we strive to create a work environment that is inclusive and supportive of all employees.
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