Travel and Expense Coordinator II

3 weeks ago


Houston, Texas, United States HexaQuEST Global, Inc. Full time
Job Summary

We are seeking a highly skilled Travel and Expense Coordinator II to join our team at HexaQuEST Global, Inc. This role will be responsible for ensuring the quality and consistency of our T&E system information and supporting T&E systems and enabling technologies.

Key Responsibilities
  • Respond to and action requests received in the T&E support queue and support line, including Concur Travel, troubleshooting, T&E, PCard, and Fuel inquiries.
  • Troubleshoot, analyze, and correct technical problems, ensuring proper quality controls are in place to avoid future errors.
  • Run, schedule, and/or distribute reports to support assigned functional area, correcting data integrity issues and/or errors, and providing feedback regarding issues, opportunities, or challenges.
  • Provide complete and current process documentation for all applications, providing or obtaining appropriate end-user training as needed.
  • Assist with T&E upgrades, special projects, escalations, and other general enterprise duties as requested.
  • Provide ideas, solutions, and tools to increase the effectiveness, efficiency, and continuous improvement of T&E service processing.
  • Support the T&E program in ensuring Associate compliance with T&E policy and provides Concur Travel end-user support.
  • Maintain Associate profiles in all Sysco portals, including Cardholder setup within the bank site.
  • Reconciliation and submission of Intercompany charges related to Corporate Travel Account, Meetings & Events, CTA for Operations, and Travel Virtual Pay; analyze variances related to travel clearing account.
Requirements
  • Bachelor's Degree in Accounting preferred or equivalent experience.
  • Some broader domain knowledge and/or training in Card Management processes and Concur/Expense System functions desirable.
  • Two or more years working with T&E related systems & technology in areas of AP & Procurement, T&E administration, plus Corporate Finance desirable.
  • Demonstrate a basic understanding of T&E processes, procedures, controls, and compliance requirements.
Technical Skills and Abilities
  • Effective interpersonal and communication (oral, written, and listening) skills required.
  • Analytical and problem-solving skills required. Attention to detail a must.
  • Proficient verbal and written communication skills.
  • A sense of urgency in solving customer requests to ensure timely resolution.
  • An ability to work under significant pressure, multi-task, and meet deadlines.
  • Demonstrate a high degree of confidentiality and sensitivity to compliance-related matters.
  • Demonstrated ability to use appropriate judgment in knowing when to involve other resources (e.g., escalation) in decisions or actions.
  • Knowledge of standard business practices and professionalism in a customer service environment are essential.


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