Automotive Service Manager
6 days ago
Job Summary
The Automotive Service Manager - Team Lead is responsible for overseeing the daily operations of the service department, ensuring excellent customer service, and driving sales growth. This role is a key part of the store's management team and requires strong leadership and communication skills.
Key Responsibilities
- Supervise and direct service department staff to ensure efficient workflow and high-quality customer service
- Develop and implement sales strategies to increase service revenue and customer retention
- Collaborate with the store manager to achieve business objectives and improve operational efficiency
- Conduct vehicle inspections and provide customers with detailed reports and recommendations
- Manage inventory, supplies, and equipment to ensure optimal service delivery
- Stay up-to-date with industry trends, technologies, and best practices to maintain a competitive edge
Requirements
- Minimum 2 years of experience in a service management or leadership role
- Proven track record of driving sales growth and improving customer satisfaction
- Excellent communication, leadership, and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- High school diploma or equivalent required; associate's or bachelor's degree preferred
Benefits
- Competitive salary and bonus structure
- Comprehensive benefits package, including medical, dental, and vision coverage
- 401(k) plan with company match and immediate vesting
- Opportunities for career advancement and professional growth
- Recognition and rewards for outstanding performance
About TBC Corporation
TBC Corporation is a leading marketer of automotive replacement tires and provider of automotive maintenance and repair services. With over 700 retail service store locations nationwide, TBC is committed to delivering exceptional customer service and driving business growth through innovation and excellence.
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