Logistics Operations Coordinator
1 day ago
The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed.
Key Responsibilities- Maintain Positive Working Relations with all drivers, fostering a collaborative and supportive work environment.
- Communicate Effectively service issues to appropriate personnel and departments, both internal (NFI) and external (Customer), ensuring seamless communication and issue resolution.
- Perform Load Planning and Scheduling duties using both Dedicated Fleet and Common Carrier resources, optimizing logistics operations and ensuring timely delivery.
- Coordinate Daily Data Entry into NFI's proprietary order-management-system, TMW, maintaining accurate and up-to-date records.
- Ensure Timely and Accurate Invoicing by coordinating with the home-office invoicing team, guaranteeing timely and accurate completion of weekly customer invoices.
- Manage Daily and Weekly Tasks efficiently, ensuring accurate and timely completion of all responsibilities.
- Provide Weekly KPI/Performance Data Reports to both internal and external parties, facilitating data-driven decision making.
- Coordinate Truck and Trailer Maintenance scheduling, ensuring vehicles are properly maintained and operational.
- Collaborate with the Safety Department on DriveCam, driver compliance, and HOS issues, promoting a safe working environment.
- Assist with Implementing Company Policies and procedures, ensuring compliance with NFI's Safety, Security, and Labor policies.
- Provide Coverage and Support throughout departments during vacations and holidays, ensuring seamless operations.
- Manage Driver Payroll and audit expense reports, ensuring accurate and timely payment.
- Minimum 2-3 Years Experience in logistics and/or transportation, with a strong understanding of supply chain operations.
- Computer Applications Experience, including MS Office and TMW, is highly desirable.
- Excellent Customer Service, problem-solving, communication, and decision-making skills are essential.
- Excellent Oral and Written Communication skills, with the ability to effectively communicate with diverse stakeholders.
- Ability to Work Efficiently and multitask, with a strong attention to detail and organizational skills.
- Ability and Availability to work extended hours if necessary, ensuring the smooth operation of logistics operations.
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