Senior Director of Global Strategic Communications
12 hours ago
Reporting directly to the CEO, CHRO, and HR Leadership Team, the Senior Director of Global Strategic Communications will oversee the development and execution of highly strategic internal communication plans for both corporate teams and a dispersed non-desk hourly workforce.
Key Responsibilities:- Lead Communication Strategies: Develop and execute comprehensive internal communications strategies for a workforce of 20,000+ employees, including corporate executives and non-desk hourly employees across multi-site locations.
- Non-Digital Communications: Design and manage non-digital communication channels such as in-person briefings, posters, printed newsletters, SMS, and PA systems to reach employees without regular internet access.
- Executive Communications: Serve as the primary strategic communications advisor for the C-suite, crafting clear, impactful messaging for senior leadership.
- Multi-Site Workforce Engagement: Implement tailored communication strategies to engage hourly employees across more than 50 global locations, ensuring consistent messaging and high engagement.
- Change Management and Crisis Communications: Lead communications during organizational transitions, ensuring timely and protective messaging for both employer and employee brands.
- Content Creation: Develop written, digital, and video content that maintains consistent messaging across various employee groups.
- Employee Engagement: Design and implement communication strategies that enhance employee engagement and streamline information flow across multi-site locations.
- 10-15+ years of experience in Corporate Communications with a strong focus on Internal Communications, including Executive Communications and Employee Engagement for multi-site, non-desk hourly workforces.
- Proven experience in industries such as Retail, Hospitality, Manufacturing, or other low-margin sectors with similar workforce dynamics.
- Expertise in Change Management, Crisis Management, and handling high-stakes messaging.
- Exceptional writing and editing skills, with the ability to simplify complex information for diverse audiences.
- Proven ability to lead non-digital communication strategies across large, multi-site operations (50+ locations) with 10,000+ employees.
- Hands-on experience working directly with C-level executives and providing strategic communications counsel.
- Bachelor's degree in Communications, Journalism, Public Relations, or a related field is required. A master's degree is preferred.
- Strong leadership experience with proven success in managing teams of communications professionals.
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