Global Services Delivery Manager

4 days ago


Spring, Texas, United States HP Development Company, L.P. Full time
Job Description

This Senior Manager position offers an exciting opportunity to lead our Managed Services team and drive business growth through exceptional customer service. We are looking for a highly experienced leader who can develop and implement strategies to improve delivery performance and customer satisfaction.

Main Responsibilities
  • Lead a team of Service Delivery Managers to deliver outstanding service to our customers.
  • Develop and implement strategies to improve delivery performance and customer satisfaction.
  • Collaborate with cross-functional teams to drive business results and ensure alignment with company objectives.
Key Qualifications
  • More than 5 years of experience in a Senior Management role with a proven track record of leadership and team management.
  • Experience in customer services operations and contractual Services framework.
  • Excellent leadership skills, including coaching, developing, and motivating individual contributors and lower-level managers.


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