Guest Service Agent
2 weeks ago
The Jay, Autograph Collection is a luxurious hotel located in the heart of San Francisco's Embarcadero neighborhood. Our hotel is a celebration of the city's rich history and culture, with a modern twist. We are seeking a Guest Service Agent to join our team and provide exceptional service to our guests.
Responsibilities- Greet guests with a warm and welcoming smile, and provide assistance with check-in and check-out processes.
- Respond to guest inquiries and resolve any issues in a timely and professional manner.
- Provide information about hotel amenities and services, and make recommendations to enhance the guest experience.
- Work collaboratively with other hotel staff to ensure seamless service and a positive guest experience.
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Ability to work in a fast-paced environment and multitask with ease.
- Excellent communication and interpersonal skills.
The Jay, Autograph Collection offers a comprehensive benefits package, including competitive salary, medical and dental insurance, and paid time off. We also offer opportunities for professional growth and development, and a fun and dynamic work environment.
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San Francisco, California, United States LUMA Hotel San Francisco Full time{"title": "Guest Service Agent", "description": "Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at LUMA Hotel San Francisco. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesWarmly welcome...
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