Guest Service Agent

2 weeks ago


San Francisco, California, United States The Jay Company Full time
About Us

The Jay, Autograph Collection is a luxurious hotel located in the heart of San Francisco's Embarcadero neighborhood. Our hotel is a celebration of the city's rich history and culture, with a modern twist. We are seeking a Guest Service Agent to join our team and provide exceptional service to our guests.

Responsibilities
  • Greet guests with a warm and welcoming smile, and provide assistance with check-in and check-out processes.
  • Respond to guest inquiries and resolve any issues in a timely and professional manner.
  • Provide information about hotel amenities and services, and make recommendations to enhance the guest experience.
  • Work collaboratively with other hotel staff to ensure seamless service and a positive guest experience.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Excellent communication and interpersonal skills.
Benefits

The Jay, Autograph Collection offers a comprehensive benefits package, including competitive salary, medical and dental insurance, and paid time off. We also offer opportunities for professional growth and development, and a fun and dynamic work environment.


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