Call Center Representative
2 weeks ago
Zepf Center is seeking a highly skilled and detail-oriented Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through prompt and professional communication.
Key Responsibilities:- Screen callers to identify eligibility for services and collect demographic and insurance information
- Schedule medical appointments for patients and ensure accurate demographic information is entered into the Electronic Health System
- Act as a liaison for patients, directing calls to other departments as needed and sending communication to clinical staff
- Provide assistance with other clerical duties as call volume permits and maintain confidentiality of patient health information
- High School Diploma or GED required
- Two years experience in a similar role preferred
- Highly computer proficient
- No Premium High-Deductible Medical Insurance Plan with an attached Health Savings Plan featuring a generous annual employer contribution of $1,000 ($2,000 for family coverage)
- Free Telemedicine Services
- Dental Insurance with orthodontics
- Vision Coverage
- 403(b) retirement plan with immediate entry and an employer match of 3% and employer contribution of 2% at 1 year of service
- Employer Paid Life Insurance of 1x salary
- Optional Employee Supplemental Life Insurance
- Pet Insurance
- Generous Time off including Sick Leave, Vacation, Personal Time and Holiday pay (9 days)
- Tuition Reimbursement and license reimbursement
- Sanctuary Module of Care for Clients and Staff
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Business Development Center Representative
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Experienced Call Center Marketing Manager
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Experienced Call Center Marketing Director
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Business Development Center Representative
2 weeks ago
Toledo, Ohio, United States Penske Volvo Cars Full timeJob SummaryThe Business Development Center (BDC) Representative is a critical role within our organization, responsible for providing exceptional customer service and sales support to our valued clients. As a key member of our team, you will be the primary point of contact for customers, handling inbound calls, processing information, and providing general...
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Customer Service Representative
4 weeks ago
Toledo, Ohio, United States Zepf Full timeJob Title: Call Center RepresentativeZepf Center is seeking a highly skilled and detail-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for operating a telephone business system to serve our customers by taking incoming calls and determining their needs.Key Responsibilities:Intake and Scheduling:...
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Contact Center Representative II
4 weeks ago
Toledo, Ohio, United States Directions Credit Union Full timeJob SummaryDirections Credit Union is seeking a highly skilled Contact Center Representative II to join our team. As a Contact Center Representative II, you will be responsible for providing exceptional customer service to our members through various communication channels, including phone, email, and chat.Key ResponsibilitiesResolve member inquiries and...
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Contact Center Representative II
1 week ago
Toledo, Ohio, United States Directions Credit Union Full timeJob SummaryDirections Credit Union is seeking a highly skilled Contact Center Representative II to join our team. As a key member of our contact center, you will be responsible for providing exceptional service to our members through various communication channels, including phone, email, and chat.Key ResponsibilitiesResolve member inquiries and concerns in...
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Customer Service Representative
6 days ago
Toledo, Ohio, United States Zepf Full timeJob SummaryZepf Center is seeking a full-time Call Center Representative to operate a telephone business system, serving customers by taking incoming calls and determining their needs.Key ResponsibilitiesIntake Representative: Screens callers to identify eligibility for services, collects and enters demographic and insurance information, and ensures all...
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Contact Center Representative II
2 weeks ago
Toledo, Ohio, United States Directions Credit Union Full timeJob SummaryDirections Credit Union is seeking a highly skilled Contact Center Representative II to provide exceptional member service and support. As a key member of our team, you will be responsible for resolving member inquiries, resolving issues, and providing information on accounts, payments, and other credit union services.Key ResponsibilitiesProvide...
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Healthcare Service Representative
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Toledo, Ohio, United States APS Medical Full timeAPS Medical Billing is seeking experienced Call Center Representatives to join our billing team. As a key member of our team, you will be responsible for handling high-volume inbound calls from patients regarding bills, EOBs, and payment plans. You will also resolve patient inquiries regarding billing in a fast-paced environment. To succeed in this role, you...
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Contact Center Representative II
1 month ago
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Customer Service Representative
1 week ago
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ProMedica Health System Representative
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Healthcare Service Representative
1 week ago
Toledo, Ohio, United States APS Medical Full timeHealthcare Customer Service RepresentativeFully remote opportunity with competitive pay and benefits package.Handle high-volume inbound calls from patients regarding bills and EOBs.Resolve patient inquiries regarding billing in a fast-paced environment.Responsibilities:Customer service experience.Call center experience.Medical insurance/billing knowledge...
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Customer Service Representative
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Toledo, Ohio, United States Zepf Full timeJob SummaryZepf Center is seeking a highly skilled and detail-oriented Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our patients and families through phone calls, emails, and other communication channels.Key ResponsibilitiesIntake and Scheduling:Screen...
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Automotive Customer Service Representative
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Toledo, Ohio, United States Yark Automotive Full timeCustomer Service Representative - BDCYark Automotive, a leading dealership group in Northwest Ohio, is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Business Development Center (BDC), you will play a vital role in delivering exceptional customer experiences and driving sales growth.Key...
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Customer Service Representative
2 weeks ago
Toledo, Ohio, United States Zepf Center Full timeHours: Monday - Friday, 8:30 am - 4:30 pm. At Zepf Center, we are dedicated to providing exceptional behavioral health and substance use disorder services to the Northwest Ohio community. Our team of professionals is committed to delivering high-quality care and support to individuals and families in need. Our services include adult and child behavioral...
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Auto Care Center Service Representative
1 week ago
Toledo, Ohio, United States Walmart Full timeAt Walmart, we're looking for skilled Auto Care Center Service Writers to join our team. As an Auto Care Center Service Writer, you'll play a key role in ensuring our customers receive exceptional service and care for their vehicles. Your primary responsibility will be to provide accurate and efficient service estimates, ensuring that our customers receive...
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Sales Representative
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Sales Representative
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