Lead Spa Associate

4 weeks ago


Madison, Wisconsin, United States Hand & Stone - Huntsville Full time
Job Title: Lead Spa Associate

We are seeking a highly motivated and organized Lead Spa Associate to join our team at Hand & Stone - Huntsville. As a key member of our spa team, you will be responsible for ensuring exceptional customer service, meeting sales goals, and maintaining a clean and welcoming environment.

Responsibilities:
  • Meet membership sales goals and provide exceptional customer service to members and guests
  • Develop and maintain a detailed knowledge of our menu of services, including massage therapy and facials
  • Effectively communicate sales, promotions, and service options with clients
  • Uphold spa cleanliness standards and maintain a positive and energetic attitude
  • Perform various administrative tasks, including answering phones, scheduling appointments, and filing documents
What We Offer:
  • Competitive compensation package, including hourly wage, commission, and generous bonuses
  • Opportunities for growth and advancement, including management roles
  • Ongoing training and development to help you succeed in the spa industry
  • A positive and professional work environment that values teamwork and collaboration
  • Employee discounts on products and services
Requirements:
  • Minimum of 1-2 years of sales and customer service experience
  • High school diploma or equivalent required
  • Must be 18 years old or older
  • Exceptional organizational and communication skills
  • Ability to work independently with minimal supervision

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