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Travel Itinerary Coordinator
2 months ago
At Fairy Tail Travels, we are on the lookout for a vibrant and enthusiastic individual to fill the role of Travel Booking Specialist. In this position, you will play a pivotal role in crafting unforgettable travel experiences for both corporate and leisure clients, exploring destinations across the globe. If you have a passion for travel and enjoy assisting others in planning their adventures, this opportunity is perfect for you.
Key Responsibilities:
- Conduct thorough research to design and implement exceptional travel itineraries tailored to client preferences.
- Assess individual travel needs and desires to curate personalized trips that meet their expectations.
- Engage in continuous training to obtain and uphold the necessary certifications for travel bookings.
- Participate in regular webinars with industry vendors and suppliers to gain expertise in specific destinations.
- Act as a brand ambassador, promoting our services and values.
- Collaborate effectively with team members to enhance service delivery.
- Provide clients with budget recommendations and manage trip planning within their financial constraints.
- Create promotional materials to support our marketing efforts.
- Stay informed about trends and changes in the travel industry.
- Monitor travel restrictions and updates that may affect client bookings.
- Handle all aspects of travel arrangements, including flights, accommodations, car rentals, and event tickets.
- Maintain open communication with clients before and after their travels.
- Respond promptly to all travel inquiries and manage time efficiently during research and client interactions.
- Address any issues that may arise during the booking process or while clients are traveling.
- Keep our software updated with the latest information.
- Network with tour operators to explore potential packages for our clients.
- Participate in familiarization trips when available.
Qualifications:
- Must be at least 18 years old and authorized to work in the United States.
- Fluency in English is required.
- Strong communication skills are essential, with a background in sales being advantageous.
- A smartphone with internet access is necessary; a laptop is recommended but not mandatory.
- Personal travel experience is a significant advantage, though not a requirement.
- Previous experience in customer service or hospitality is beneficial but not mandatory.
Benefits:
- Flexible working hours to accommodate your lifestyle.
- Exclusive travel perks for our team members.
- Licensed and bonded for your peace of mind.
- Personalized website to showcase your services.
- Errors and Omissions Insurance with Fraud Protection.
- Access to daily training sessions.
- Opportunity to earn a Travel Agent Certification.