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Car Sales Specialist
2 months ago
DARCARS Automotive Group is seeking a highly motivated and customer-focused Automotive Sales Representative to join our team.
Key Responsibilities- Conduct business in a professional and ethical manner
- Follow DARCARS approach to selling, including greeting customers with a welcoming attitude, listening to their needs, and describing vehicle operations and features
- Follow DARCARS test drive procedures, suggest optional equipment and features, and correctly compute and quote sales prices
- Work with the finance team to obtain financing, complete necessary paperwork, and arrange for delivery and registration of the vehicle
- Address customer concerns, ensure customer satisfaction, and maintain a solid knowledge of brands and products
- Develop and maintain a future prospect and customer follow-up system, participate in required brand and DARCARS training, and utilize online digital retailing selling tools
- May be required to use video tools to assist customers virtually with the car buying process
- Strong communication skills with customers and DARCARS employees
- Ability to speak multiple languages (Spanish and Chinese) is a plus
- Demonstrated commitment to customer service
- Comfortable using video tools, FaceTime, etc., to assist customers
- Ability to speak, read, and comprehend instructions, short correspondence, and policy documents
- Previous sales experience preferred but not required
- Ability to stand, walk, bend, twist, and stand to perform normal job functions
- Be able to work in a fast-paced environment
- Be a team player
- Must be able to work a flexible schedule, including evenings and weekends
- Must have a valid driver's license and acceptable safe driving record
- High school diploma or equivalent (GED)
- Must be at least eighteen years of age
- Medical, vision, and dental insurance
- Short-term and long-term disability plans
- Life insurance
- 401(k) plan
- Employee discounts on vehicle purchases, parts, and service repairs
- Opportunities to join our community service initiatives
- Internal career advancement opportunities