Customer Service Liaison
4 weeks ago
**Job Summary**
DB Roberts is seeking a highly motivated and organized individual to join our sales team as a Customer Service Liaison. As a key member of our team, you will provide administrative support to branch management and sales personnel, ensuring seamless communication and efficient operations.
**Key Responsibilities**
- Provide administrative support to Inside Sales Representatives, Field Sales representatives, and Branch Management.
- Perform quote and order entry and maintenance, ensuring accurate and timely processing.
- Prepare various spreadsheets and worksheets to support sales efforts and business operations.
- Support improved service and on-time delivery by maintaining records, tracking deliveries, and making recommendations.
- Prepare and/or distribute sales reports and sales literature to stakeholders.
- Maintain responsibility for office supplies, coordination of branch meetings, branch intranet, and division contact list.
**Requirements**
To be successful in this role, you will need:
- Bachelor's degree (B.A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
- Working knowledge of MS Word, Excel, and Outlook.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
**Security Clearance**
This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR.
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