Support Operations Liaison
3 weeks ago
We are seeking a highly skilled Support Operations Liaison to join our team at Capital One. This role will provide critical communication and coordination for our geographically dispersed enterprise workforce, acting as a liaison between the Support Organization and its partners.
Key Responsibilities- Communicate and coordinate with internal and external departments regarding ongoing projects, strategies, and technologies.
- Provide excellent customer service and quick decision-making skills to identify opportunities that support and enhance the work between the Support Organization and its partners.
- Focus on execution, accountability, and results to improve the end-user experience while driving operational efficiencies.
- High School Diploma, GED, or equivalent certification.
- At least 2 years of experience in managing IT projects or operations teams.
- At least 2 years of Technical Operations experience.
- At least 2 years of experience in IT systems and infrastructure.
- At least 2 years of experience with desktop platforms and operating systems.
- At least 2 years of experience with incident management and reporting tools.
- Bachelor's Degree in Business, Information Systems, Computer Science, or Military experience.
- At least 2 years of experience with defining, implementing, and leveraging process (change, incident, problem) management functions.
- ITIL Certification.
- At least 3 years of experience with ServiceNow.
- At least 3 years of experience in Project Management (planning, executing, tracking).
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state, or local law.
-
Support Operations Liaison
3 weeks ago
Plano, Texas, United States Capital One Full timeJob SummaryWe are seeking a highly skilled Support Operations Liaison to join our team at Capital One. In this role, you will serve as a liaison between the Support Organization and its partners, providing communication and coordination for a geographically dispersed enterprise workforce.Key ResponsibilitiesCommunicate and coordinate with internal and...
-
Client Liaison
3 weeks ago
Plano, Texas, United States Paragon Prime Solutions Full timeAbout Paragon Prime Solutions:We are a dynamic and fast-paced organization that works closely with local and national charity clients to execute events and help with fundraising efforts locally. Our mission is to accelerate the objectives of non-profit organizations and make a meaningful impact on our community.Job Summary:We are seeking a highly motivated...
-
Customer Service Liaison
4 weeks ago
Plano, Texas, United States Management Support Full timeWe are seeking a highly organized and responsible individual to join our team as a Courtesy Officer at our Management Support property. As a key member of our community, you will be responsible for providing exceptional resident service and ensuring a positive living experience for our residents.About the Role:As a Courtesy Officer, you will be the first...
-
Customer Service Liaison
4 weeks ago
Plano, Texas, United States Management Support Full timeWe are seeking a highly organized and responsible individual to join our team as a Courtesy Officer at one of our Management Support properties. As a key member of our community, you will be responsible for providing exceptional resident service and ensuring a positive living experience for our residents.About the Role:Provide excellent customer service to...
-
Customer Service Liaison
7 days ago
Plano, Texas, United States Management Support Full timeJoin Our Team as a Courtesy OfficerWe are seeking a highly organized and responsible individual to join our team as a Courtesy Officer at our Management Support property. As a key member of our team, you will be responsible for providing exceptional resident service and ensuring a positive living experience for our residents.About the Role:Provide excellent...
-
Customer Service Liaison
4 weeks ago
Plano, Texas, United States DB Roberts Full time**Job Summary**DB Roberts is seeking a highly motivated and organized individual to join our sales team as a Customer Service Liaison. As a key member of our team, you will provide administrative support to branch management and sales personnel, ensuring seamless communication and efficient operations.**Key Responsibilities**Provide administrative support to...
-
Customer Service Liaison
4 weeks ago
Plano, Texas, United States The Cavco Family of Companies Full timeJob SummaryThe Cavco Family of Companies is seeking a highly skilled Customer Service Liaison to join our team. As a key member of our retail operations team, you will be responsible for ensuring customer issues are addressed in a timely and professional manner.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and resolve issues in a fair...
-
Administrative Liaison
1 month ago
Plano, Texas, United States Ferguson Braswell Fraser Kubasta PC Full timeExecutive Assistant Role at Ferguson Braswell Fraser Kubasta PCWe are seeking a highly skilled and experienced Executive Assistant to provide top-tier support to our firm's high-level management, including the President and COO, as well as other administrative managers.Key ResponsibilitiesProvide direct support to high-level firm managers, including drafting...
-
Support Operations Specialist
3 weeks ago
Plano, Texas, United States Capital One Financial Corp Full timeJob Title: Support Operations SpecialistCapital One Financial Corp is seeking a highly skilled Support Operations Specialist to provide onsite customer support for a geographically dispersed enterprise workforce.Key Responsibilities:Provide technology support operations to ensure seamless customer experienceCollaborate with cross-functional teams to resolve...
-
Operations Support Analyst
3 weeks ago
Plano, Texas, United States Hyundai Capital Canada Full timeJob Description**Job Summary:**The Operations Support Analyst will play a key role in providing support to the Servicing Operations team, ensuring the smooth execution of daily operations and contributing to the achievement of business objectives.**Key Responsibilities:**Provide analytical support to the Servicing Operations team, identifying trends and...
-
Support Operations Specialist
3 weeks ago
Plano, Texas, United States Capital One Full timeJob SummaryCapital One is seeking a highly skilled Support Operations Specialist to provide onsite customer support for a geographically dispersed enterprise workforce. This role will require excellent customer service and quick decision-making skills to identify and resolve internal users' technical issues with a focus on laptop support.Key...
-
Operations Support Analyst
3 weeks ago
Plano, Texas, United States Hyundai Capital America Full timeJob SummaryThe Operations Support Analyst will play a crucial role in providing analytical support to the Servicing Operations team at Hyundai Capital America. This position will be responsible for analyzing data, identifying trends, and providing recommendations to improve operational performance.Key ResponsibilitiesAssist in the analysis of key performance...
-
Support Operations Specialist
4 weeks ago
Plano, Texas, United States Capital One Full timeJob SummaryWe are seeking a highly skilled Support Operations Specialist to join our team at Capital One. As a key member of our operations team, you will be responsible for providing exceptional customer service and technical support to our geographically dispersed enterprise workforce.Key ResponsibilitiesProvide onsite customer support for a diverse range...
-
Operations Support Analyst
2 weeks ago
Plano, Texas, United States Hyundai Capital Canada Full timeJob Description**Job Summary:**The Operations Support Analyst will provide critical support to the Servicing Operations team, ensuring seamless communication between Hyundai Capital America and our servicing vendor. This role will be responsible for analyzing performance data, identifying trends, and providing recommendations to drive process...
-
Executive Support Specialist
1 month ago
Plano, Texas, United States Ferguson Braswell Fraser Kubasta PC Full timeExecutive AssistantWe are seeking an experienced Executive Assistant to provide top-tier support to our firm's high-level management, including the President and COO, as well as other administrative managers.Assist with scheduling, special events, projects, initiatives, and programsFunction as a high-level liaison to clients and business partnersExercise...
-
Customer Support Operations Specialist
4 weeks ago
Plano, Texas, United States Capital One Financial Corp Full timeJob Summary:As a Support Operations Specialist at Capital One Financial Corp, you will play a critical role in providing onsite customer support to a geographically dispersed enterprise workforce. This position requires a strong understanding of technology support operations and the ability to provide expert-level support to customers.Key...
-
Operations Associate
2 weeks ago
Plano, Texas, United States A First Name Basis Full timeJob SummaryWe are seeking a highly organized and detail-oriented Operations Associate to join our team at A First Name Basis. As an Operations Associate, you will play a critical role in driving client retention through the efficient execution of operational processes.Key ResponsibilitiesInitiate, coordinate, and monitor the renewal process for Medicaid...
-
Member Support Operations Manager
4 weeks ago
Plano, Texas, United States Peloton Interactive, Inc. Full timeAbout the RoleWe are seeking a highly skilled and experienced Member Support Operations Manager to join our team at Peloton Interactive, Inc. This is a critical role for our Global Member Support organization, responsible for leading the day-to-day operations of the Member Support team to ensure a consistent and exceptional on-brand experience for our...
-
Channel Sales Operations Senior Analyst
4 weeks ago
Plano, Texas, United States Palo Alto Networks Full timeAbout the RolePalo Alto Networks is seeking a highly skilled Channel Sales Operations Senior Analyst to join our Worldwide Ecosystem Operations team. As a key member of our team, you will play a critical role in supporting the channel partner ecosystem and driving significant value for our global ecosystem organization.Key ResponsibilitiesPartner Compliance:...
-
Operations Manager
3 weeks ago
Plano, Texas, United States The Headhunters, LLC Full timeAbout the RoleWe are seeking a highly experienced Sr. Manager to oversee the operations of our new manufacturing center in the Dallas area.This is a new, 400K square foot facility that's already up and running, with further expansion under way. As the primary site leader, you will ensure a positive and engaging work environment, supervise and mentor facility...