Design Studio Specialist
3 weeks ago
We're seeking a talented and creative individual to join our team as a Design Studio Specialist. As a key member of our sales team, you will play a crucial role in inspiring customers to express themselves in their home.
Responsibilities- Utilize your design expertise to assist clients in one-on-one consultations in the store and in-home regarding the design of their living spaces.
- Perform productive in-home consultations, including accurately measuring and assessing the client's living space.
- Create and present design plans based on client needs, style, preferences, and living space.
- Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
- Provide exceptional customer service, including gift wrapping, gift registry, and special services.
- Demonstrate superior product knowledge, including features and benefits of our design studio assortment.
- Strong communication, clienteling, and customer follow-up skills.
- Ability to complete and coordinate complex large orders within various sales channels.
- Experience in working with design elements preferred.
- Proven ability to prioritize and handle multiple tasks simultaneously.
- 1-2 years of customer service and retail sales experience, with specialty retail experience preferred.
Must be able to be mobile on the sales floor for extended periods and lift and mobilize medium to large items up to 75 lbs.
Our Mission Around Diversity, Equity & InclusionWe believe that a culture focused on diversity, equity, and inclusion sparks innovation, creates healthy and high-performing teams, and delivers superior customer experiences.
Benefits- Generous discount on all Williams-Sonoma brands.
- 401(k) plan and other investment opportunities.
- Wellness program supporting physical, financial, and emotional health.
- Paid vacations and holidays (full-time).
- Health benefits, dental, and vision insurance, including same-sex domestic partner benefits (full-time).
- Individual development plans and career pathing conversations.
- Annual performance appraisals.
- Cross-brand and cross-functional career opportunities.
- Online learning opportunities through brand-specific resources and WSI University.
- Leadership development opportunities.
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