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Design Studio Specialist

2 months ago

Frisco, Texas, United States Williams-Sonoma Full time
About the Role

We're seeking a talented Design Studio Specialist to join our team. As a key member of our design studio, you'll play a crucial role in inspiring customers to express themselves in their home.

Responsibilities
  • Utilize your design expertise to assist clients in one-on-one consultations, driving store sales and promoting continued customer engagement.
  • Perform productive in-home consultations, accurately measuring and assessing clients' living spaces.
  • Create and present design plans based on clients' needs, style, preferences, and living space.
  • Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
  • Provide exceptional customer service, including gift wrap, gift registry, and special services.
  • Demonstrate superior product knowledge, including features and benefits of our design studio assortment.
Requirements
  • Strong communication, clienteling, and customer follow-up skills.
  • Ability to complete and coordinate complex large orders within various sales channels.
  • Experience in working with design elements preferred.
  • Proven ability to prioritize and handle multiple tasks simultaneously.
  • 1-2 years of customer service and retail sales experience, with specialty retail experience preferred.
Physical Requirements

Must be able to be mobile on the sales floor for extended periods and lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.

Our Mission Around Diversity, Equity & Inclusion

We believe that a culture focused on diversity, equity, and inclusion sparks innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We're committed to creating a global company culture where everyone feels valued, respected, and empowered to contribute their best work.

Benefits

As a member of our team, you'll enjoy a range of benefits, including a generous discount on all Williams-Sonoma, Inc. brands, a 401(k) plan, wellness program, paid vacations and holidays, and health benefits, including same-sex domestic partner benefits.

Your Journey in Continued Learning

We're committed to helping you grow and develop your skills through individual development plans, career pathing conversations, annual performance appraisals, cross-brand and cross-functional career opportunities, and online learning resources.