Bank Sales Support Specialist
4 days ago
First Citizens Bank is seeking a highly motivated and detail-oriented Bank Sales Support Specialist to join our Commercial Banking team. As a key member of our team, you will provide sales support to our lenders, assist with loan documentation, and ensure accuracy in our credit servicing processes.
Responsibilities:- Provide ongoing sales support to lenders, including identifying sales opportunities, coordinating materials, and setting up sales calls.
- Originate, process, and ensure accuracy of loan documentation for closings, including entering financial information into our loan system.
- Resolving documentation exception issues, maintaining service levels, and updating financial statements for portfolio reviews.
- Monitor past due credits, communicate with customers, and follow up to ensure timely payments.
- Coordinate opening of deposit and other banking services with branch partners and handle customer requests for information and problem resolution.
- Bachelor's Degree or High School Diploma with a minimum of 4 years' experience in sales, customer service, or operations, or commercial lending.
- Preferred qualifications include experience in commercial loan processing, commercial lending support, and proficiency in Microsoft Excel, PowerPoint, and Outlook.
First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.
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