Front Desk Coordinator I Specialist

5 days ago


Austin, Texas, United States GI Alliance Full time

Company Overview

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Austin Gastroenterology is a renowned medical practice seeking an experienced Front Desk Coordinator to join their team. With a strong focus on delivering exceptional patient care, this role is ideal for individuals passionate about providing top-notch administrative support.

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Job Summary

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We are seeking a skilled and organized Front Desk Coordinator to provide exceptional support to our medical staff. As the first point of contact for patients, you will be responsible for managing front office operations, scheduling appointments, and maintaining accurate records. If you possess excellent communication skills, a keen eye for detail, and a passion for delivering outstanding customer service, we encourage you to apply.

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About You

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To be successful in this role, you should have a minimum of two years of experience in a medical office setting, with a strong background in front desk operations. Your ability to multitask, prioritize tasks effectively, and maintain confidentiality is essential. Proficiency in computer programs, including Microsoft Excel and EMR systems, is also required.

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Responsibilities

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  • Manage front office operations, including scheduling appointments, answering phone calls, and responding to patient inquiries.">
  • Maintain accurate patient records, including demographics, medical history, and treatment plans.">
  • Process patient payments, reconcile charges, and verify account balances.">
  • Prepare patient charts, scan documents into EMR, and file records in a confidential manner.">
  • Perform other related duties as directed by management.">


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