Desktop Support Technician
4 days ago
We are seeking a Desktop Support Technician to provide technical assistance to our team in Phoenix, Arizona.
The ideal candidate will have experience with Windows and Windows applications, as well as knowledge of computer hardware problem diagnosis. The role involves providing technical support, entering service and support work orders, and configuring and delivering computers and peripherals.
Key Responsibilities:
- Provide technical assistance by answering help-desk calls as needed for all staff members;
- Enter all service and support work orders/tickets into IS Department tracking system;
- Configure, deliver and install computers and peripherals;
- Setup and support presentations and meetings;
- Move and install PC's as set up and take down equipment;
- Interact with servers and communication services;
- Complete various tasks and projects as assigned;
- Part of on-call after-hours support rotation;
- Travel on occasion to other offices for support and/or projects as needed including overtime when needed.
Estimated Salary: $60,000 per year.
This is an excellent opportunity to join a reputable law firm in downtown Phoenix. If you have the skills and experience we are looking for, please apply today
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