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IT Support Specialist

1 month ago


Phoenix, Arizona, United States TEKsystems Full time

Job Summary:

We are seeking a skilled IT Support Specialist to join our team at TEKsystems. As a Desktop Support Technician, you will be responsible for providing top-notch technical support to our users, ensuring they have a seamless experience.

Key Responsibilities:

  1. Provide excellent customer service to users, addressing their technical queries and concerns.
  2. Support a diverse range of devices, including Windows and Macs, ensuring they are running smoothly.
  3. Collaborate with our team to resolve technical issues and implement effective solutions.
  4. Stay up-to-date with the latest technologies and best practices to deliver exceptional support.

Requirements:

  • Strong technical skills, with experience in Windows and Mac support.
  • Excellent communication and interpersonal skills, with the ability to work with diverse groups.
  • Ability to work in a fast-paced environment, with a focus on delivering excellent results.