Front Desk Coordinator

5 days ago

Toledo Ohio, United States North American Dental Group Full time
About the Role

We are seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team at North American Dental Group. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.

Responsibilities
  • Manage patient schedules, verify insurance coverage, and prepare end-of-day reports with accuracy and attention to detail.
  • Provide excellent customer service to patients, answering phone calls, greeting visitors, and responding to inquiries in a professional and courteous manner.
  • Process financial transactions, collect co-payments, and verify insurance coverage as necessary.
  • Track appointments, manage no-shows, cancellations, and late arrivals to ensure seamless patient flow.
  • Collaborate with the dental team to ensure efficient and effective patient care.
Requirements
  • High School Diploma or equivalent (Associate's degree preferred)
  • 1-5 years of customer service, insurance, or dental experience preferred
  • Knowledge of dental software and Microsoft Office programs
  • Ability to learn new programs and adapt to changing technology
What We Offer
  • Competitive paid time off for full-time and part-time team members
  • Comprehensive benefits package, including 401k
  • Constant opportunities for career growth and continuing education
  • An exciting and dynamic work environment that values individuality and teamwork
Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

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