Healthcare Support Specialists

2 weeks ago


Tampa, Florida, United States Pantheon Data Full time
Healthcare Support Specialists for a Dynamic Call Center

We are seeking dedicated Healthcare Support Specialists to join our vibrant call center team.

Our specialists play a crucial role in assisting individuals navigate through intricate healthcare options, providing them with essential information to make informed choices for themselves and their families.

Pantheon Data is a leading provider in the healthcare support sector, operating a busy call center. We are in search of enthusiastic and driven individuals, and our supportive work culture fosters growth and recognition for our team members.

We have openings for various positions and are actively hiring.


This opportunity is perfect for recent graduates, students pursuing their studies, career transitioners, military spouses, and retirees looking to enhance their income.

The skills you will develop in our call center will not only boost your professional capabilities but also enhance your resume, with numerous opportunities for career advancement.

Our streamlined hiring process ensures a quick transition from interview to job offer.

All new hires will undergo a comprehensive paid training program designed to prepare you for success on the production floor in a matter of weeks.

Consistent attendance and punctuality may also qualify you for additional incentives, including a bonus after completing the training and fulfilling production requirements.


Key Responsibilities:


- Respond to inquiries and assist customers seeking information about healthcare plans, utilizing standard tools such as phones, web browsers, and email.
- Deliver accurate information by following pre-scripted responses, ensuring clarity and consistency.
- Adhere to established policies and procedures, including maintaining accurate records and respecting privacy regulations.
- Guide callers through online applications and assist in electronic submissions to service providers.
- Maintain logs of calls and inquiries, ensuring proper documentation of interactions.
- Escalate calls to higher levels of support when necessary.



Position Requirements:
- High School diploma or equivalent is required.
- A minimum of six months of experience in customer service or related fields is necessary.
- Ability to pass customer service assessments is essential.
- Proficiency in typing at least 20 words per minute is required.
- Capability to sit for extended periods is necessary.
- Familiarity with PC operations and the Windows environment is required.
- Strong time management skills and adherence to schedules are crucial.
- Ability to follow established procedures and scripts is necessary.
- Excellent interpersonal skills and the ability to manage multiple tasks effectively are essential.
- Proven teamwork abilities are required.

Work Environment:
- This position is based in our call center, and remote work is not an option.

Work Schedule:


- Our call center operates from early morning to late evening, with extended hours during peak times. Shifts will be assigned accordingly.
- In addition to scheduled workdays, flexibility to work some weekends and holidays may be required during busy periods. Overtime pay is applicable for extra hours worked.

We are proud to offer a competitive compensation and benefits package, including comprehensive medical coverage and a 401(k) matching program.

Join us and take the next step in your career with Pantheon Data. We are committed to fostering a diverse workforce and are an Equal Opportunity Employer.



  • Tampa, Florida, United States Visojuve Inc Full time

    Join Our Team as a Healthcare Support SpecialistVISOJUVE Inc. is on the lookout for a dedicated and friendly Healthcare Support Specialist to become a vital part of our organization. The successful candidate will demonstrate outstanding communication abilities and possess a strong sense of teamwork. Key responsibilities will encompass:Coordinating the daily...


  • Tampa, Florida, United States Florida Medical Clinic Full time

    Join Our Team as a Healthcare Support SpecialistOur Mission: To be the premier choice for healthcare services in our community.Position Overview:We are seeking a dedicated Healthcare Support Specialist to join our Family Practice team. Our organization is committed to assembling a diverse network of healthcare professionals who prioritize delivering...


  • Tampa, Florida, United States ClareMedica Health Partners LLC Full time

    Job Overview : Healthcare Support Specialist Location: Care Center Classification: Full-time, Non-Exempt Department: Healthcare Support Reports to: Operations Lead Position Category: Non-Managerial At ClareMedica Health Partners LLC, excellence is our benchmark. Our mission is to enrich the lives of seniors in the communities we serve. The...


  • Tampa, Florida, United States Walk On Clinic Inc Full time

    Job Title: Bilingual Healthcare Support SpecialistWalk On Clinic Inc is seeking a licensed bilingual (Spanish/English) Healthcare Support Specialist to assist in delivering primary care services.Job Type: Temporary self-employedSchedule: Tuesday and Wednesday (20 hours per week)Location: Tampa, FLPay: $17 - $21/hr.QUALIFICATIONS:Bilingual Spanish/English...


  • Tampa, Florida, United States Medi-Weightloss Full time

    Position OverviewAre you an experienced Healthcare Support Specialist eager to contribute to a transformative organization? Medi-Weightloss, a pioneer in individualized medical weight management solutions, is on the lookout for skilled professionals with front office experience to strengthen our operations.About Medi-Weightloss:Collaborative Work...


  • Tampa, Florida, United States Ocana Medical Center LLC Full time

    Job OverviewPOSITION SUMMARYAs a Healthcare Support Specialist at Ocana Medical Center, this role encompasses a variety of responsibilities aimed at delivering exceptional patient care and ensuring a welcoming environment. The focus is on enhancing patient comfort and building trust, while upholding the core values and mission of the organization. This...


  • Tampa, Florida, United States Florida Pediatric Associates Full time

    Job OverviewHealthcare Support SpecialistFlorida Pediatric Associates is in search of a skilled Healthcare Support Specialist to enhance their thriving practice.We offer an exceptional benefits package that includes:Comprehensive Employer-Paid Medical CoverageDental InsuranceVision CoverageFully Employer-Funded Short-Term and Long-Term DisabilityOptions for...


  • Tampa, Florida, United States HealthCare Support Full time

    Job OverviewClinical Laboratory SpecialistHealthCare Support is currently seeking a Clinical Laboratory Specialist to join a prominent healthcare organization.Key Responsibilities:The Clinical Laboratory Specialist will be responsible for:Performing both automated and manual laboratory analyses.Processing specimens and accurately reporting results in...


  • Tampa, Florida, United States HealthCare Support Full time

    Job OverviewPosition: Community Engagement Specialist – FieldHealthCare Support is currently seeking a Community Engagement Specialist to join a leading not-for-profit Medi-Cal and Medicare Health Plan.Key Responsibilities:Focus on essential deliverables for the pilot program:Developing programs based on best practices and direct feedback from...


  • Tampa, Florida, United States Florida Medical Clinic Full time

    Position OverviewOur Commitment is to provide exceptional healthcare services in our community.Role: Medical Assistant – Full-Time/DermatologyFlorida Medical Clinic is dedicated to assembling a diverse network of Healthcare Professionals who prioritize delivering top-notch healthcare and research services efficiently. We value the contributions of each...


  • Tampa, Florida, United States Walk On Clinic Inc Full time

    Job Title: Bilingual Medical Assistant**Job Summary:**Walk On Clinic Inc. is seeking a licensed bilingual (Spanish/English) Medical Assistant to provide primary care support in a dynamic and fast-paced environment.Key Responsibilities:Assist healthcare professionals with patient exams and screeningsCollect and manage patient data and registrationMaintain a...


  • Tampa, Florida, United States USF Health Full time

    Job Summary:As a key member of the USF Health team, the Medical Assistant Professional will provide exceptional support to staff, providers, and patients in a fast-paced healthcare environment. This role requires a team player who can assist with patient care, administrative tasks, and organizational duties while maintaining a high level of professionalism...


  • Tampa, Florida, United States Tampa General Hospital Full time

    Position OverviewUnder the general oversight of the department manager and nursing personnel, the Medical Assistant (MA) adheres to established policies, procedures, and professional standards while delivering both clinical and administrative assistance. This role encompasses support in medical procedures, equipment sanitation, information management, and...


  • Tampa, Florida, United States Tampa General Hospital Full time

    Position Overview The Medical Assistant (MA) operates under the general guidance of the department manager and nursing personnel, ensuring adherence to established protocols, standards, and professional practices. The MA is responsible for delivering both clinical and administrative assistance, which includes supporting medical procedures, maintaining...


  • Tampa, Florida, United States American Care Medical Centers Full time

    American Care Medical Centers is committed to providing a supportive environment for our employees and patients alike.Position OverviewThe Patient Care Associate plays a crucial role in delivering quality healthcare services. Responsibilities include:Conducting patient interviews and recording vital statistics such as pulse, temperature, blood pressure,...


  • Tampa, Florida, United States KG Call Center Full time

    Job OverviewHealthcare Customer Service Representatives for a High-Volume Call CenterWe are seeking dedicated Healthcare Customer Service Representatives (CSRs) to support our bustling call center operations. Our CSRs play a crucial role in guiding individuals through intricate healthcare options, ensuring they receive the necessary information to make...


  • Tampa, Florida, United States American Care Medical Centers Full time

    Company OverviewAmerican Care Medical Centers is dedicated to providing exceptional healthcare services. We pride ourselves on creating a supportive environment for both our employees and patients.Position OverviewThe Patient Care Associate plays a vital role in our healthcare team. This position involves direct interaction with patients, ensuring their...


  • Tampa, Florida, United States Tampa General Hospital Full time

    Position Overview The Medical Assistant (MA) operates under the general oversight of the department manager and nursing personnel, adhering to established policies, procedures, and professional standards. The MA is responsible for delivering both clinical and administrative assistance, which includes aiding in medical procedures, maintaining equipment...


  • Tampa, Florida, United States Pantheon Data Full time

    Position Overview:We are seeking dedicated Spanish-speaking Customer Support Specialists to join our dynamic team in a high-demand customer service environment. Our specialists play a crucial role in assisting individuals navigate through intricate healthcare options, providing them with essential information to make informed choices for themselves and their...


  • Tampa, Florida, United States Medi-Weightloss Full time

    Position OverviewAre you an experienced Medical Assistant eager to contribute to a transformative healthcare environment? Medi-Weightloss, a pioneer in customized medical weight management solutions, is on the lookout for skilled professionals with front office experience to strengthen our operations.About Medi-Weightloss:Collaborative Work Environment: Be...