Food and Beverage Service Manager

13 hours ago


New Orleans, Louisiana, United States Four Seasons Hotels Ltd Full time
About Four Seasons

Four Seasons is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that fosters growth, development, and recognition.

About the Role

We're seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at our luxury hotel in New Orleans. As a key member of our F&B team, you'll be responsible for ensuring seamless service delivery, exceeding guest expectations, and maintaining the highest standards of quality and presentation.

Key Responsibilities
  • Supervise the running of the service, taking quick and effective action to address any shortcomings.
  • Anticipate guest needs, ascertain satisfaction, and offer suggestions to enhance their experience.
  • Effectively handle guest complaints and compliments, communicating with the management team as needed.
  • Assist and organize departmental meetings, carry out daily service briefings, and participate in training sessions.
  • Work closely with Restaurant/Bar Managers and Assistant Managers to maintain high standards of hygiene, service, and presentation.
About You

We're looking for a highly motivated and experienced individual with a proven track record in food and beverage supervision. You'll need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

What We Offer
  • A rewarding work culture that values employee growth and development.
  • Excellent mentoring, training, and development opportunities.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Complimentary stays at Four Seasons properties worldwide after six months of service.
  • Holiday and vacation pay, including nine paid holidays.
  • Complimentary employee meals prepared by our culinary team.
  • Discounted parking and a 401(k) program with company matching.

Four Seasons is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional guest experiences.



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